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McDonald's

3.1
(1074 reviews)

Business Details

118 S 8th, Atchison, KS
66002, United States
(913) 367-0771
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
118 S 8th, Atchison, KS
66002, United States

Hours

Reviews

3.1
1,074 reviews
5 stars
282
4 stars
208
3 stars
197
2 stars
125
1 star
262

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a poor customer experience.

Wait Times

Many customers reported excessively long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and food prepared improperly.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with reports of filthy conditions.

Food Quality

Several reviews noted that the food was often cold, poorly prepared, or unsatisfactory, contributing to a negative dining experience.
  • MD
    michelle Drimmel
    5 days ago
    1.0
    employee are rude
  • CC
    Chariti Coffman
    Feb 15, 2026
    1.0
    The food is not fresh here nor do they ever get the ordered right. This is the 4 or 5th time my husband or I have went there, had to pay for our condiments then not get them. If you are gonna charge for condiments at least put them in the bag. I have never been there and them have good customer service. My husband went there last week put in a mobile order and waited at spot one for them to bring it out to him; he waited an hour and a half and they never brought it out to him he had to go inside and get it.
  • PS
    Peter Spexarth
    Feb 8, 2026
    1.0
    Everyone else is right, service is crazy slow even with no orders. Skip this one.
  • JL
    Justice Lynne
    Jan 19, 2026
    1.0
    Got two coffees today and they taste like chemicals. Would call back but the girl at the window is rude and has no customer service every time I have been through the drive thru
  • BF
    Breonna Fredrick
    Jan 9, 2026
    1.0
    The manager Avery, at least thats what it said on his nametag, he refused to tell my husband his name, is the rudest manager Ive ever met in my life. Horrible customer service. I dont think he understands we as customers make up his paycheck. He slammed the drive threw window on me, then hung up on me when I called the store. When my husband went in to get his name, he shuved his hand in my husband's face and said "byeeee". Is this how your managers treat customers? He deserves to be fired.

Frequently Asked Questions About McDonald's

What are the regular operating hours of the McDonald's at 118 S 8th, Atchison, KS?

The McDonald's at 118 S 8th is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at the McDonald's in Atchison, KS?

The drive-thru operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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