Wendy's

3.8
487 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1900 North Summit, Arkansas City, KS
67005, United States

Hours

Reviews

3.8
487 reviews
5 stars
199
4 stars
127
3 stars
81
2 stars
31
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly at the drive-thru and front counter.

Food Quality

Mixed reviews on food quality; some customers enjoyed the freshness and taste, while others received cold or incorrect items.

Cleanliness

Some customers praised the cleanliness and ambiance of the restaurant, while others noted dirty tables and empty condiment dispensers.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, with specific mentions of employees providing excellent customer service.

Atmosphere

The restaurant's modern decor and comfortable seating were appreciated, though some found the temperature uncomfortable.
  • KB
    kris brandjes
    Nov 5, 2025
    3.0
    Decent food, but double check your stuff before you leave. Waited almost 10 minutes to order and 20 for the order, and was in a rush to get home before I noticed things were missing.
  • MM
    Mike
    Oct 12, 2025
    1.0
    The girl that works at the front counter during the day will always get my order wrong, spell my name wrong, and overall everything is horrible.
  • SS
    Sksisksks
    Oct 12, 2025
    1.0
    One of the employees stinks so bad during the day time. She works front counter and she is so slow.
  • BB
    brett baker
    Aug 30, 2025
    1.0
    The drive thru ordering monitor look like it had been ran over by a pickup truck. They were out of electricity. They said it would be 15 minutes till I could order🤑. There was 15% of the drive thru display remaining, trust me, I measured it with my Stanley tape measure
  • JC
    James Condy
    Jul 2, 2025
    2.0
    First off the fries our a big part of why we visit Wendy's, the fries were cold and way over salted, the burger were at best luke warm, very disappointing when all the signs in the place say "fresh".

Frequently Asked Questions About Wendy's

Is Ark City 3509 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.