Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Service Quality
Feedback highlighted rude staff behavior and poor customer service, particularly from management, affecting the overall experience.
Cleanliness
Many reviews mentioned unsanitary conditions in the dining area and restrooms, with dirty tables and floors being a common complaint.
Food Quality
While some customers enjoyed the food, there were significant complaints about food safety, including instances of food poisoning and poorly prepared items.
Speed of Service
Some customers noted quick service during their visits, particularly in the drive-thru, but others experienced long wait times.
KM
K. McQueen
Nov 10, 2025
3.0
They get the order right about 50% of the time
SL
sheila layden
Jul 9, 2025
5.0
Typical of all mcdonalds
GG
Greeny
Jun 29, 2025
1.0
Would love this place if they could actually pay attention to what they make, never gives me the sauce i ask for and never gets orders right. Do better
MC
M Camarena
Jun 15, 2025
1.0
Wanted to have us pull up and wait 10 mins for an iced coffe. Lane Interprises what are you doing? Such horrible service.
CS
Chloe Settlemire
Jun 12, 2025
1.0
When you order your food they never make it right and when they need to fix it they get rude. Who knew that constructing a burger is like rocket science to them.