Brand Certified
McDonald's
3.1(872 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
115 Central Avenue, Andover, KS
67002, United States
Certified by McDonald's • Mar 01, 2026
(316) 733-0001
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
872 reviews
5 stars
235
4 stars
156
3 stars
150
2 stars
86
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with several customers experiencing poor customer service.
Cleanliness
Many customers noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.
Food Quality
Several reviews mentioned that the food was often cold, overcooked, or not prepared correctly.
- MGMax GriffinFeb 7, 20261.0Lived in Andover for 8yrs. This past year this location has been severely understaffed and the staff they do have are way under par including managers. Please fix and i can update my review.
- TMThomas MJan 21, 20262.0For your own good, go to a different location. The fries are always undercooked and the mistakes on orders are frequent. The service is usually kind, but that's the only good thing about this location
- OBOtis BentleyJan 15, 20265.0The great thing about McDonald's is you can go anywhere in the country and the the food is the same. Amazing quality control.
- GWGraham C. WhitesideDec 24, 20251.0We live in a world where getting "fast food" takes just as long as sitting down at a restaurant and eating, especially at this location. Hardly anyone is here and we have been waiting 30 minutes for our food. The owner needs to take notes, there's a reason your McDonalds has a 3.1 star rating.
- JSJustin ShouseDec 18, 20251.0can't go there without them messing something up, customer service is horrible, have to make sure they make your order right or you get all of it or make sure it isn't cold, they act rude when you can't hear them on the speaker, the ordering board barely works, if i could put zero stars I would but I have to select one star
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website