McDonald's

3.1
862 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
115 Central Avenue, Andover, KS
67002, United States

Hours

Reviews

3.1
862 reviews
5 stars
230
4 stars
156
3 stars
149
2 stars
85
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold, improperly prepared, or stale food, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with complaints about the state of the dining area and bathrooms.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of engagement.

Inconsistency

Experiences varied widely, with some customers reporting good service and food, while others had consistently negative experiences.
  • KK
    kyia kelly
    Nov 15, 2025
    1.0
    They forgot to give us our 2 mediums fries, our 4 piece nugget, and they put pickles on our burgers when we specifically said no pickle because my daughter is allergic. Terrible service. Will not be going back.
  • CB
    Cindy Benward
    Nov 6, 2025
    1.0
    I'm so disappointed! Ordered in the drive thrua crispy chicken sandwich along with no salt on my fries... waited 30 minutes.. what I got was a dried out chicken patty in a bun and a salted fry. Tonight was a fail !!!!
  • JB
    Jennifer Blair
    Nov 1, 2025
    1.0
    Just stopped in and not only did we order in drive through but had to tell person at windows what we bought to put in the bags. Thankfully wasn't a big order but half or happy meal missing because we didn't list the contents individually.
  • SS
    sorathecrow
    Nov 1, 2025
    1.0
    15-20 minutes sitting waiting for curbside pickup only to find theyd marked the order as complete and forgot about it under the heat lamp. Forced me to go in and ask them to just give it to me directly. Then they had me fill my own drinks because they couldnt even be bothered to do that. Other people out in the curbside area were having to go in to ask for their orders too. It wasnt even lunch hour anymore.
  • DG
    DonnaJo Good
    Oct 31, 2025
    1.0
    Always super slow when placing mobile order. I have cancelled them multiple times and took my business elsewhere.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Andover, KS?

McDonald's in Andover, KS is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open from 5:00 AM to midnight.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery service every day from 5:00 AM to 11:00 PM on most days and until midnight on Fridays and Saturdays.