Customer experiences with service varied widely, with some praising helpful staff while others reported rudeness and long wait times.
Food Consistency
Many customers expressed disappointment with the quality and consistency of food items, particularly with Blizzards and chicken strips.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some noting it was clean while others reported it was messy.
Atmosphere
Several reviews mentioned a negative atmosphere, citing unfriendly staff and a lack of motivation among employees.
Pricing
Customers noted that prices are rising, leading to concerns about value for money, especially regarding portion sizes.
LT
Lane Turgeon
Nov 13, 2025
5.0
Tracy served me yesterday and was so helpful and kind. Appreciated!
RB
Raylan Basso
Oct 22, 2025
5.0
Emily and Dominic were very helpful when our truck broke down in their lot! Lended us jumper cables and hope!
JB
Jacob Baca
Sep 30, 2025
2.0
Service here is awful. Drive to another DQ instead.
JT
Jarin Thatcher
Sep 28, 2025
5.0
It was fire and the service was amazong
CM
Chris Miller
Aug 2, 2025
1.0
I ordered a cake for pick up four days in advance. When I went to go pick it up it wasn’t ready. Would not suggest ordering anything you are relying on for pick up
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Andover offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the standard operating hours for Dairy Queen Grill & Chill in Andover, KS?
They are open daily from 10:30 AM to 10:00 PM.
Are there any special holiday hours or closures for this Dairy Queen location?
Yes, for example, on October 31 and December 31, they close early at 7:00 PM; they close at 3:00 PM on December 24; and they are closed on November 27 and December 25.
What amenities and services are available at Dairy Queen Grill & Chill in Andover?
The location offers drive-thru service, free WiFi, seating with high chairs, restrooms, and is family-friendly and wheelchair accessible.
Can customers order food online or via a mobile app at this Dairy Queen?
Yes, customers can order online for pickup via their website and can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Is this Dairy Queen location suitable for families with children?
Yes, it is family-friendly, welcomes children, has high chairs, and seating suitable for kids.
What is the address and contact number for Dairy Queen Grill & Chill in Andover?
The address is 212 W Central, Andover, KS 67002-9617, and the main phone number is +1 316-733-5033.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill in Andover?
Nearby you can visit Quality Car Care for automotive needs, Intrust Bank for banking services, and Reflections Hair Salon for beauty treatments.
Are there other dining options near Dairy Queen Grill & Chill in Andover?
Yes, McDonald's is nearby offering fast food and burger options for customers looking for alternatives.
How can nearby banks and ATMs help customers visiting Dairy Queen in Andover?
Customers can conveniently access nearby banking services such as Intrust Bank, Equity Bank, Andover State Bank, and the INTRUST Bank ATM for cash or financial transactions when visiting Dairy Queen.