Dairy Queen Grill & Chill

3.9
273 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
212 W Central, Andover, KS
67002-9617, United States

Hours

Reviews

3.9
273 reviews
5 stars
127
4 stars
67
3 stars
28
2 stars
19
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and long wait times.

Food Consistency

Many customers expressed dissatisfaction with the quality and consistency of food items, particularly the Blizzards and chicken strips.

Cleanliness

The cleanliness of the dining area and kitchen received both positive and negative feedback, with some noting a clean atmosphere while others reported messiness.

Pricing Concerns

Several customers felt that prices were too high for the quality of food received, leading to disappointment.
  • JS
    Jocelyn Soupiset
    Jan 5, 2026
    5.0
    good hot food, clean place, nice and quick staff, the decor is just so depressing it's hilarious lmao. but that's corporate's fault
  • CW
    Cory White
    Jan 1, 2026
    5.0
    The Andover DQ is the best. Ive been going there for years, and they are always great. Good food, and nice people working there.
  • BB
    Bryanna
    Dec 9, 2025
    5.0
    I almost didn't go here because of the negative reviews. I'm glad I did! I went through the drive through, so no review for the inside. I got a 6 piece chicken strip basket (no drink) and a small strawberry chocolate blizzard. My hot food was all freshly made and hot! The blizzard was nice and thick. The lady at the window was friendly. I went at around 11 or noon on a Wednesday, did not have a long wait. My only complaint is that my order was 16 dollars, which is ridiculously expensive for fast food - but that's nothing the people working there can change, I realize these are normal prices for DQ.
  • CW
    Chance Williams
    Nov 13, 2025
    5.0
    Tracy served me yesterday and was so helpful and kind. Appreciated!
  • RB
    Raylan Basso
    Oct 22, 2025
    5.0
    Emily and Dominic were very helpful when our truck broke down in their lot! Lended us jumper cables and hope!

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Andover offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.

What are the standard operating hours for Dairy Queen Grill & Chill in Andover, KS?

They are open daily from 10:30 AM to 10:00 PM.