Dairy Queen Grill & Chill

3.9
270 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
212 W Central, Andover, KS
67002-9617, United States

Hours

Reviews

3.9
270 reviews
5 stars
124
4 stars
67
3 stars
28
2 stars
19
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising helpful staff while others reported rudeness and long wait times.

Food Consistency

Many customers expressed disappointment with the quality and consistency of food items, particularly with Blizzards and chicken strips.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some noting it was clean while others reported it was messy.

Atmosphere

Several reviews mentioned a negative atmosphere, citing unfriendly staff and a lack of motivation among employees.

Pricing

Customers noted that prices are rising, leading to concerns about value for money, especially regarding portion sizes.
  • LT
    Lane Turgeon
    Nov 13, 2025
    5.0
    Tracy served me yesterday and was so helpful and kind. Appreciated!
  • RB
    Raylan Basso
    Oct 22, 2025
    5.0
    Emily and Dominic were very helpful when our truck broke down in their lot! Lended us jumper cables and hope!
  • JB
    Jacob Baca
    Sep 30, 2025
    2.0
    Service here is awful. Drive to another DQ instead.
  • JT
    Jarin Thatcher
    Sep 28, 2025
    5.0
    It was fire and the service was amazong
  • CM
    Chris Miller
    Aug 2, 2025
    1.0
    I ordered a cake for pick up four days in advance. When I went to go pick it up it wasn’t ready. Would not suggest ordering anything you are relying on for pick up

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Andover offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.

What are the standard operating hours for Dairy Queen Grill & Chill in Andover, KS?

They are open daily from 10:30 AM to 10:00 PM.