Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and long wait times.
Food Consistency
Many customers expressed dissatisfaction with the quality and consistency of food items, particularly the Blizzards and chicken strips.
Cleanliness
The cleanliness of the dining area and kitchen received both positive and negative feedback, with some noting a clean atmosphere while others reported messiness.
Pricing Concerns
Several customers felt that prices were too high for the quality of food received, leading to disappointment.
JS
Jocelyn Soupiset
Jan 5, 2026
5.0
good hot food, clean place, nice and quick staff, the decor is just so depressing it's hilarious lmao. but that's corporate's fault
CW
Cory White
Jan 1, 2026
5.0
The Andover DQ is the best. Ive been going there for years, and they are always great. Good food, and nice people working there.
BB
Bryanna
Dec 9, 2025
5.0
I almost didn't go here because of the negative reviews. I'm glad I did! I went through the drive through, so no review for the inside. I got a 6 piece chicken strip basket (no drink) and a small strawberry chocolate blizzard. My hot food was all freshly made and hot! The blizzard was nice and thick. The lady at the window was friendly. I went at around 11 or noon on a Wednesday, did not have a long wait. My only complaint is that my order was 16 dollars, which is ridiculously expensive for fast food - but that's nothing the people working there can change, I realize these are normal prices for DQ.
CW
Chance Williams
Nov 13, 2025
5.0
Tracy served me yesterday and was so helpful and kind. Appreciated!
RB
Raylan Basso
Oct 22, 2025
5.0
Emily and Dominic were very helpful when our truck broke down in their lot! Lended us jumper cables and hope!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Andover offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the standard operating hours for Dairy Queen Grill & Chill in Andover, KS?
They are open daily from 10:30 AM to 10:00 PM.
Are there any special holiday hours or closures for this Dairy Queen location?
Yes, for example, on October 31 and December 31, they close early at 7:00 PM; they close at 3:00 PM on December 24; and they are closed on November 27 and December 25.
What amenities and services are available at Dairy Queen Grill & Chill in Andover?
The location offers drive-thru service, free WiFi, seating with high chairs, restrooms, and is family-friendly and wheelchair accessible.
Can customers order food online or via a mobile app at this Dairy Queen?
Yes, customers can order online for pickup via their website and can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Is this Dairy Queen location suitable for families with children?
Yes, it is family-friendly, welcomes children, has high chairs, and seating suitable for kids.
What is the address and contact number for Dairy Queen Grill & Chill in Andover?
The address is 212 W Central, Andover, KS 67002-9617, and the main phone number is +1 316-733-5033.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill in Andover?
Nearby you can visit Quality Car Care for automotive needs, Intrust Bank for banking services, and Reflections Hair Salon for beauty treatments.
Are there other dining options near Dairy Queen Grill & Chill in Andover?
Yes, McDonald's is nearby offering fast food and burger options for customers looking for alternatives.
How can nearby banks and ATMs help customers visiting Dairy Queen in Andover?
Customers can conveniently access nearby banking services such as Intrust Bank, Equity Bank, Andover State Bank, and the INTRUST Bank ATM for cash or financial transactions when visiting Dairy Queen.