Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, incorrect orders, and long wait times, particularly during evening hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked items and incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with the overall dining experience, citing poor customer service and cleanliness issues.
Positive Feedback
Despite the negative reviews, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
Management Concerns
Multiple reviews indicated a lack of effective management, with customers noting unresponsive management and unresolved complaints.
RJ
Renée Jackson
Nov 9, 2025
1.0
Well, before the cut off time via the app I came to pick it up and they had no idea why my order was. What is the point of having pick up options if you’re not gonna fulfill it until we get here. They did not want to make my breakfast order because time had passed, even though I ordered before the time cut off. Do yourself a favor and go to a different McDonald’s
BW
Bayleigh Webb
Oct 27, 2025
1.0
What an awful experience! Came at 8:45pm on 10/27/25. Guy up front was very rude and unprofessional accusing door dashers of stealing orders. Yelled in my face and told me not to touch the order I was there to pick up. I didn’t catch his name but he was an old chubby Latino. Dude acted like he was working for the FBI protecting me from touching a bag I am there to pick up! I expect better from the Zionsville area
EK
Elliott King
Aug 20, 2025
1.0
Service sucks at this location. If you value your time and sanity, do not go here after 7pm. Two terrible experiences in 3 weeks prompted this review. Emailed their owners, no response. Bad attitudes from the people at the drive through window. Nobody speaks English. Pure chaos!
What are the regular operating hours for McDonald's at 50 Brendon Way, Zionsville?
McDonald's is open daily from 5:30 AM to 10:00 PM, with Sunday opening at 6:00 AM.
When can I order delivery from this McDonald's location?
Delivery service is available every day from 6:00 AM to 10:45 PM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open daily from 5:30 AM to 10:00 PM, except Sunday when it opens at 6:00 AM.
What delivery and pickup options are available at McDonald's in Zionsville?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for McDonald's at this location?
You can order online via their delivery page at https://mcdonalds.order.online/business/-5579 or through the McDonald's App on iOS and Android.
What payment methods does McDonald's in Zionsville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby places to visit before or after dining at McDonald's on Brendon Way?
Nearby you can visit Confectioneiress Cupcakes for sweet treats, or Starbucks if you want a coffee or smoothie.
What healthcare services are located near McDonald's on Brendon Way?
Several healthcare providers are nearby including Zionsville Pediatric Dentistry, MB Dental, St Vincent Breast Center, and Integrative Direct Primary Care.
Is there a nearby place to do banking or financial services near McDonald's in Zionsville?
Yes, nearby places include Huntington Bank, Jeffrey Heidelberger: Allstate Insurance, and Coinstar for ATM and business services.
Does McDonald's Zionsville offer any rewards programs or special offers?
Yes, you can earn points for free food with MyMcDonald's Rewards. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.