McDonald's

3.5
535 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
50 Brendon Way, Zionsville, IN
46077, United States

Hours

Reviews

3.5
535 reviews
5 stars
187
4 stars
118
3 stars
96
2 stars
48
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, particularly during evening hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked items and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with the overall dining experience, citing poor customer service and cleanliness issues.

Positive Feedback

Despite the negative reviews, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.

Management Concerns

Multiple reviews indicated a lack of effective management, with customers noting unresponsive management and unresolved complaints.
  • RJ
    Renée Jackson
    Nov 9, 2025
    1.0
    Well, before the cut off time via the app I came to pick it up and they had no idea why my order was. What is the point of having pick up options if you’re not gonna fulfill it until we get here. They did not want to make my breakfast order because time had passed, even though I ordered before the time cut off. Do yourself a favor and go to a different McDonald’s
  • BW
    Bayleigh Webb
    Oct 27, 2025
    1.0
    What an awful experience! Came at 8:45pm on 10/27/25. Guy up front was very rude and unprofessional accusing door dashers of stealing orders. Yelled in my face and told me not to touch the order I was there to pick up. I didn’t catch his name but he was an old chubby Latino. Dude acted like he was working for the FBI protecting me from touching a bag I am there to pick up! I expect better from the Zionsville area
  • EK
    Elliott King
    Aug 20, 2025
    1.0
    Service sucks at this location. If you value your time and sanity, do not go here after 7pm. Two terrible experiences in 3 weeks prompted this review. Emailed their owners, no response. Bad attitudes from the people at the drive through window. Nobody speaks English. Pure chaos!
  • CC
    Cesica
    Aug 18, 2025
    5.0
    My favorite place to grab a quick bite.
  • DJ
    David Jesson
    Aug 14, 2025
    2.0
    It's McDonald's

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 50 Brendon Way, Zionsville?

McDonald's is open daily from 5:30 AM to 10:00 PM, with Sunday opening at 6:00 AM.

When can I order delivery from this McDonald's location?

Delivery service is available every day from 6:00 AM to 10:45 PM.