Dunkin'

3.7
420 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Zionsville, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6842 Whitestown Pkwy, Zionsville, IN
46077, United States

Hours

Reviews

3.7
420 reviews
5 stars
189
4 stars
89
3 stars
28
2 stars
36
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor management, leading to frustration.

Food Quality

Many reviews highlighted issues with food freshness, including stale donuts and poorly prepared items.

Staff Attitude

While some customers praised friendly staff, others experienced rudeness and lack of professionalism from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the store and bathrooms, contributing to a negative experience.

Inconsistent Experience

Customers noted a significant variation in service and food quality, with some visits being satisfactory while others were disappointing.
  • AF
    Ami Fraser
    Nov 16, 2025
    1.0
    Really really bad service. Ordered two donuts in store, no one else there, staff went to the bathroom and walked past my order before coming back and filling it. Just really bad service. No smiles, no hellos just sad grumpy staff
  • SS
    sohan singh
    Sep 27, 2025
    5.0
    I cane in when it was busy and I completely understand that when its busy you should be patient. I told the cashier I was waiting and trust me she was the nicest person I could ever talk to. I dont know her name. She helped me right away and she had a smile on her face. She gave me 2 french crullers when they forgot to give 1. Ty so much 💙
  • LB
    Linden Buchanan
    Sep 19, 2025
    5.0
    Coffee
  • SM
    Sophia M
    Aug 10, 2025
    1.0
    Coffee was cold and watered down on a Sunday afternoon.
  • MS
    Melissa “Mel” Scott
    Jul 16, 2025
    4.0
    Granddaughter was excited they had her favorite pink sprinkled donut!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Zionsville, IN?

Dunkin' in Zionsville is open Monday to Friday from 4:30 AM to 8:00 PM, and on Saturdays and Sundays from 5:30 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.