Dunkin'

3.6
426 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Zionsville, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6842 Whitestown Pkwy, Zionsville, IN
46077, United States

Hours

Reviews

3.6
426 reviews
5 stars
191
4 stars
89
3 stars
28
2 stars
36
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews mentioned stale or cold food items, particularly donuts and sandwiches.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty eating areas and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Experience

Customer experiences varied widely, with some reporting good service and fresh food, while others had the opposite experience.
  • TS
    Tanu Sharma
    Jan 5, 2026
    1.0
    Today I brought coffee and a croissant from Dunkin’ through the drive-thru. Please check the condition of the croissant. thats no good service
  • SN
    Savannah Najdek
    Dec 20, 2025
    5.0
    The dunkin that I usually go to put a ton of ice and if you ask for light ice they mess up the ratio and make the drink taste all funny. This dunking but the perfect amount of ice and my drink was delicious. I am one satisfied costumer.
  • CR
    Chaia Richter
    Dec 6, 2025
    1.0
    This is the 2nd or 3rd time I’ve tried going to Dunkin and the last 2-3 times it’s been the same. The donuts are cold even though I arrive less than 10 minutes after I order and they look old/stale.
  • AD
    Aabha Devgan
    Dec 6, 2025
    1.0
    Came to drive thru this morning and asked for hot chocolate and by mistake they added hot coffee original and i corrected them over there only but still when went to window they made the same hot coffee instead of hot chocolate and you can see its written void on the slip.
  • VT
    vy trương
    Nov 26, 2025
    1.0
    Customer service is terrible .the short lady have pircing on her lips was have bad attitude! Everytimes i give the chance order Donut at this location but never have good experience with the same lady! I will Never come back 👎👎👎

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Zionsville, IN?

Dunkin' in Zionsville is open Monday to Friday from 4:30 AM to 8:00 PM, and on Saturdays and Sundays from 5:30 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.