Dairy Queen Grill & Chill

3.5
462 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
340 S 1st St, Zionsville, IN
46077-1609, United States

Hours

Reviews

3.5
462 reviews
5 stars
182
4 stars
96
3 stars
57
2 stars
47
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report friendly and efficient staff, while others describe rude and incompetent service.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and poor preparation, leading to dissatisfaction.

Cleanliness

The establishment is often noted as needing better cleanliness, with dirty tables and unsanitary conditions reported.

Pricing

Many customers find the prices to be high compared to other locations, with some expressing dissatisfaction over portion sizes.

Drive-Thru Experience

The drive-thru service is frequently criticized for being slow and poorly organized, causing frustration among customers.
  • AJ
    Andrea Joyner
    Oct 27, 2025
    2.0
    I ordered a pumpkin pie blizzard. Usually really good but this time around, there are pieces of chocolate? Carmel? Mint? Nuts?!? Mixed in with my blizzard. No one picks up the phone when you call. Usually I don't have a problem but lately it's been not as great as it used to be
  • KV
    Kimberly Veach
    Oct 27, 2025
    5.0
    Great place for lunch
  • AH
    Alicia Hojsik
    Oct 21, 2025
    5.0
    The woman working today during lunch (dark hair pulled up with a nose ring) Oct 21 @ 11:30 was so wonderful! I sat down to eat lunch with my 2 year old and she brought us everything we needed. She even later brought our other to-go food nice and hot. She also gave us our ice cream to go. She was so great—I wish everyone worked like she did in customer service. The woman mentioned working at this Dairy Queen for many many years!
  • CN
    cathy neu
    Oct 12, 2025
    3.0
    The milk shake made me sick. They are chemical in milk shakes make my stomach hurt
  • LL
    Laura
    Sep 22, 2025
    1.0
    Ordered a cheeseburger, checked my order before leaving parking lot and found 2 pieces of cheese thrown on a bun with massive amounts of mustard and ketchup- no meat! When I went inside to speak with someone, the guy (said he was in charge and also made the sandwich) said he “just spaced it”. How do you “space” not putting a meat patty on a cheeseburger sandwich? I demanded my money back and left. Check your drive- through order before leaving the premises.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Zionsville specialize in?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and more in a classic burger and fries fast-food style.

Where is Dairy Queen Grill & Chill located in Zionsville?

It is located at 340 S 1st St, Zionsville, IN 46077-1609, USA.