Buffalo Wild Wings

3.3
1143 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
6537 Whitestown Parkway, Zionsville, IN
46077, United States

Hours

Reviews

3.3
1,143 reviews
5 stars
385
4 stars
252
3 stars
134
2 stars
101
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times for food and drinks, and staff being inattentive or rude.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised specific items like wings and burgers.

Atmosphere

The restaurant has a lively sports bar atmosphere, but some customers noted disorganization and a lack of staff attention.

Management Concerns

Several reviews highlighted poor management practices, including unprofessional behavior and failure to address customer complaints effectively.
  • B_
    Basic _andBoring
    2 days ago
    1.0
    Waited 25 minutes for stale fries and freezer tasting chicken smh
  • NJ
    Nikole Jazz
    6 days ago
    2.0
    I try not to visit this location. Somehow my order or husbands orde is never correct,supposedly theres glitches in the app (according to staff at BWW). Which causes a long wait time for order to process, so when I come to get my food (if I order per the app) - the food isnt ready . My wings are usually chewy and room temperature . I used to go here out of convenience,not because of wonderful quality of the food ! (:
  • UC
    USA Food Critic
    Jan 5, 2026
    2.0
    I visited the BWs in Whitestown, Indiana, and I must admit, I was not overly impressed. There are many areas that need improvement. To start, I waited around 5 minutes to place my drink order, followed by another 5 minutes just to get my drink. Moreover, I waited 3 minutes to place my food order. After ordering, it took almost an hour for my food to arrive, and the restaurant wasn't even busy. By the time my food was served, some of the wings were cold, suggesting they had been sitting for a while. I know this has been a persistent issue at the restaurant, as I've talked to other customers, especially local residents. I intend to return in 2026 to see if they have made any enhancements to their service and food quality. However, substantial changes are needed. Additionally, there have been problems with to-go orders. When I placed a to-go order, there was no one at the counter. It took about 15 minutes for someone to finally help me. The shortage of staff at the pickup area indicates that they are significantly understaffed, and the establishment is in decline. I would assign a rating of 3 to the food, as it was served cold, while the service merits a rating of 1. The establishment offers a variety of sports to view, and the overall atmosphere is moderate. Consequently, I would rate this place at 2.5 out of 5.
  • AF
    AJ Ford
    Dec 25, 2025
    5.0
    Buffalo Wild Wings in Whitestown, IN is our go-to stop after I pick my son up from school on Fridays and every other Monday. The staff here is extremely friendly, and it truly feels like family for my son and me. They know us so well that our drink order is often brought out before we even place our food order, which always makes us feel welcomed. We honestly haven’t had a bad meal here. Our usual order is 10–15 boneless honey BBQ wings with fries. The honey BBQ sauce is the perfect balance of sweet with just a little spice — a flavor that pretty much anyone can enjoy. This time we decided to switch it up and ordered the Buffalo Ranch Chicken Wrap for my son and the Triple Bacon Cheeseburger for me. Both were excellent. The fries deserve a special mention — perfectly seasoned, golden brown, crispy, and finished with an amazing salt and pepper blend. The burger was great and left me full and very happy, especially for the price. This is the kind of place that keeps you coming back, not just for the food but for the people. Highly recommended.
  • JN
    Joey N
    Dec 7, 2025
    1.0
    Worst service I’ve ever had. Service brought out ice cream deserts with meal. I asked him to Take I back and make me a new one when we’re done with dinner. He brought it back and when I ordered he brought the same one back and add more whip cream on top to cover up the melted ice scream. I asked to speak to manager and he yelled across the room.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is served at Buffalo Wild Wings in Zionsville?

They serve award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in Zionsville?

Buffalo Wild Wings is open Monday to Friday from 10:30 AM to 11:59 PM, and on Saturday and Sunday from midnight to 1:00 AM, then again from 10:30 AM to 11:59 PM.