Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with issues such as cold, old, or improperly cooked items, including missing ingredients and undercooked fries.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, with reports of dirty tables and floors.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
ST
Shane Terry
Feb 25, 2026
4.0
Parking lot was dim but the breakfast was fresh.
IL
Ian Lumley
Feb 13, 2026
4.0
They are usually pretty busy being a stop along the highway never really had food that came right out....
ER
EXIT Stage Right
Feb 12, 2026
5.0
Very kind staff. Someone is always cleaning the lobby, and the employees are all working whenever I go in. My favorite McDs in Madison County, IN
CG
Connie Gorrell
Feb 8, 2026
3.0
Dry meat on the hamburger and the fries tasted like they were done in old oil. Couldn't eat it.
AO
Alex Oltean
Feb 2, 2026
1.0
l've been to this McDonald's three times now and ordered the same item each visit: a cheeseburger with bacon. The first two times, the bacon was missing. On the third visit, the bacon was missing again, and the beef patty was not properly cooked.
At this point, this doesn't feel like an isolated mistake but a consistent quality-control issue at this location. Repeated errors like this raise concerns about food preparation standards and customer safety.
I believe this location needs to be reviewed to ensure orders are being prepared correctly and food is being handled according to company standards.
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