Arby's

4.1
513 reviews
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Business Details

921 E Washington St, Winchester, IN
47394, United States
(765) 584-0115
http://www.arbys.com/locations/us/in/winchester/921-e-washington-st/store-6733
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
921 E Washington St, Winchester, IN
47394, United States

Hours

Reviews

4.1
513 reviews
5 stars
259
4 stars
140
3 stars
56
2 stars
24
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and slow service, particularly in the drive-thru.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including sticky floors and dirty dining areas.

Food Quality

While many customers praised the food, there were consistent complaints about cold or improperly prepared items.

Staff Performance

Customer service experiences varied, with some staff receiving praise for friendliness while others were noted for rudeness or lack of professionalism.
  • ZV
    Zoey Vance
    Dec 5, 2025
    5.0
    Love love loveeeee the night crew here. ❣️
  • JJ
    Joseph310
    Nov 22, 2025
    2.0
    Here we are again Go through the drive-thru trust him to put everything in the bag that should be in there drive all the way home 8 mi and none of the sauces that you asked for are there. It is just such a continuing problem at that location in Winchester!
  • JC
    James Childress
    Nov 5, 2025
    5.0
    One of the cleanest restaurants I've seen it would pass mother-in-laws inspection
  • KH
    Kathy Haney
    Jul 28, 2025
    3.0
    Regarding the Arby’s in Winchester, Indiana: I would recommend a different floor cleanser or either don’t use the same water in the kitchen and then into the dining room. My tennis shoes and sandals stick to the dining room floor. The front foyer doormat is thick with grease. The sidewalk entrance at the front door is black with grease Handicapped parking is in the back row, Why is it not in the front row by the door? Our choice today after church was either park in the back row, or park clear down by the drive-through. My husband chose to park by the drive-through rather than crossing the driveway because he is so slow with his walker. The ceiling is stained with brown water spots, ….is this leaking onto the table and seats?
  • DB
    Dana Bruss-Burns
    Jul 23, 2025
    1.0
    It would be NICE if you could GO ONLINE TO LOOK AT THE MENU WITH PRICES & PHOTOS WITHOUT HAVING TO START AN ORDER DELIVERY, PICKUP OR WHATEVER
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