Wendy's

Reviews

• EE

  elijahh.

  Jan 16, 2026
  1.0
  i placed my order at 11:40, and arrived at 11:45. says they dont close until 12 yet guy was already wrapping buns and told me they were closed.
• BH

  Big Hens

  Jan 3, 2026
  1.0
  This store needs to start over from scratch
• EM

  Elliott Miller

  Dec 28, 2025
  1.0
  I placed an order on the app and the only option due to it being later at night was drive thru. When I arrived, the drive thru was blocked by the truck delivering food. I tried to reach the microphone to ask what to do but couldn't due to the location of the truck. I pulled around and slowly and carefully backed up to the window as I assumed the interior was closed since I couldn't place a pick up order. When I arrived, one of the employees was recording me or taking pictures on her phone, laughed at me through the window and dismissively shook her head. I tried to explain I was trying to pick up an online order but she refused to listen and walked away. After a minute she returned and told me the drive thru was closed and I told her I had placed an order on the app and had no other way to get to the counter because the truck was blocking the lane. She told me they had no food and couldn't make it for 20-30 minutes when the delivery was complete. I clarified to make sure that yes, she claimed they had no food and were closed over 90 minutes early. There's 3 fast food burger places at this same exit, if you're going to treat your customers this way we'll just go to competitors next door. This is far from the first time with online ordering issues and rude employees who are complete uninterested in helping the customer at all.
• LH

  LaChante Hardney

  Dec 20, 2025
  1.0
  Bad breakfast fries... wasn't fresh and had to wait for them... also all very thin like a potato chip.
• DD

  Dog Dude

  Dec 9, 2025
  1.0
  I was coming home through Whitestown tonight and I was really craving some ice cream. I wanted a concrete mixer but there were so many cars in line at Culver's and some already waiting past the fast food line to receive their food, I decided to pass. There was hardly anyone at Wendy's so I stopped here. I recently had a great experience grabbing a late night meal after work one night and liked their fusion frosties. Keith was great that night at the drive-thru and I filled out this receipt survey for him to show my appreciation and his excellent service. I didn't see Keith there but there were two young men, both with headsets on. The young man at the window seemed to be working on my Oreo brownie fusion Frosty but he disappeared around the corner and I guess they were baking the brownies!? Maybe they ran to the store to get the Oreos. Whatever it was, I waited an inordered an amount of time without even being greeted and maybe told it was going to be a few minutes. The other young man was just walking back and forth, so he evidently was only running the front counter. The inside looked virtually empty as well. Anyway, I decided it had been too long and I just drove off and went somewhere else. Maybe there's a reason the lines were so long at other places. One evening a while back I tried Wendy's and the whole restaurant was closed. Even on a night it was supposed to be open, so apparently there's some issues there, whether they are open or closed. Note to the young men working and if I were their manager: Good customer service would have greeted the car and explained there would be a wait. Had that been the case I would have stayed there instead of driving off. No more Wendy's for me at this location.

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