Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, poor service, and frequent order mistakes.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with some customers expressing dissatisfaction with the overall quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Staff Attitude
Feedback indicated that staff members often displayed poor attitudes, with some customers feeling ignored or treated rudely.
Inconsistent Experience
While some customers had positive experiences with quick service and fresh food, many others reported that their visits were hit or miss.
CR
Chrystal Raymond
Oct 31, 2025
4.0
Just ordered two lemonades and the cashier handed me my change, folded up and I didn't think anything about it until I went to fix my money in my wallet and saw that she had given me a torn in half $10 dollar bill. Why would anyone do that? When I worked in customer service if a bill ripped,no would tape it up before using it as change. I taped it up but wanted to bring this to your attention so that way it doesn't happen again.
DJ
Dillon James
Oct 31, 2025
2.0
Breakfast is literally the only thing this place is “okay” at. They never listen for what you want for sauces, meal size, or drink size. They give you whatever they want. Lunch food is crap most of the time, the lady handing out the food at the second window has an attitude every time and they lay your fries down on top and throw the bag at you so everything empties out. Place suck
LT
Lai Taylor
Oct 29, 2025
1.0
I normally don’t leave reviews but this is by far the worst McDonald’s i’ve ever been to. I have stopped at this store a few times and every time it’s some issue. The past 2 times it’s been an app issue. Today was the most annoying. I had a code on my app for a free Sausage, Egg, and Cheese McGriddle. I told the Lady at the menu that I had a code for a free sausage, egg and cheese Mc griddle. She proceeded to put The Mc griddle on the screen, never asked me for my code. I said, would you like my code? And she goes whenever you’re ready. she then says that the code’s not working and I refresh it and it’s the same code. She doesn’t say anything as I’m telling her this and then I say I can pull up to the window and show it to you. I pull up to the window. She stares at me for a second and then goes I needed a manager‘s approval to do this so you can pull up to window two. I pull up to window two and nobody knows what’s going on. The lady tries to hand me someone else’s coffee, which I didn’t even order. I told her what I needed and nobody came over to the window to talk to me the lady at the window, then proceeds to hand me a sandwich that isn’t mine and then when I ask for my smoothie that I was going to order, but didn’t get a chance to at the first window they make me wait another like five minutes before I can get my smoothie and they don’t give me a straw. Every time I have stopped at the store the lady that’s been in window. One is cranky and has attitude. The other older lady that’s in window two seems to not know what she’s doing while everyone else stands behind her and talks. Horrible.
MM
Mordo Mordo
Oct 17, 2025
1.0
Took over 40 minutes for 3 burgers and 2 fries. Place was dirty (floors were sticky all over, tables and chairs dirty) and workers were yelling at each-other and being very unsanitary (putting hands in mouth after touching food, dropping food and serving it anyway). Would not recommend.
LL
Lisa
Oct 17, 2025
1.0
Terrible service. Waited in the drive thru for over 30 minutes for a $35 order. This has been absolutely ridiculous
What are the regular opening hours for McDonald's in Westville, IN?
McDonald's in Westville is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the McDonald's drive-thru service available?
The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery hours does McDonald's in Westville offer?
McDonald's offers delivery from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Which services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food online or through an app?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Biggby Coffee-Westville for coffee, Hero Pet Animal Hospital if you need veterinary services, and Casey's General Store for convenient shopping and gas.
How can nearby amenities like A & A Petroleum or LibertyX Bitcoin ATM be useful when visiting McDonald's?
You can fill up your vehicle at A & A Petroleum gas station or use the LibertyX Bitcoin ATM nearby for convenient cash access during your visit to McDonald's.
Is there a place to wash my car near McDonald's in Westville?
Yes, Tiny Bubbles of Westville offers car wash and auto repair services close to McDonald's, allowing you to conveniently take care of your vehicle before or after your meal.