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McDonald's

3.3
(1135 reviews)

Business Details

800 N Flynn Rd, Westville, IN
46391, United States
(219) 785-4845
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 N Flynn Rd, Westville, IN
46391, United States

Hours

Reviews

3.3
1,135 reviews
5 stars
363
4 stars
217
3 stars
225
2 stars
94
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, indicating a consistent problem with staff efficiency and attentiveness.

Food Quality

Many reviews highlighted issues with cold food, incorrect orders, and overall dissatisfaction with the quality of the meals served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among employees, with some customers experiencing rude behavior.
  • CF
    Chris Fun
    Feb 26, 2026
    2.0
    The food was hot and fresh. The staff was very personable. My big issue was my Sprite tasted like straight mold. Plus, I don't care about the managers getting a bonus for drive-thru times. Stop making me park to wait for my food. Nobody was behind me.
  • DC
    Debra Cronch
    Jan 27, 2026
    2.0
    Not very good food anymore. Staff not friendly at this location
  • OF
    orion frank
    Jan 4, 2026
    1.0
    If I could leave zero stars, I would. I placed my mobile order 40 minutes before they closed. I went up to the drive-through, where they had just taken someone else’s order. After sitting there for 10 minutes with no response, I drove around to the second window to see what was going on, and it was closed. Keep in mind, at this point it was around 11:30—half an hour before closing. As I drove off, I saw the entire staff run to their cars and messing around in the parking lot. Customer service does not exist. They could have simply said they were closed instead of making us sit there for over 10 minutes.
  • JJ
    Justin Johnson
    Nov 25, 2025
    1.0
    Foods always cold. Orders always wrong. This place is an embarrassment.
  • LT
    Lai Taylor
    Oct 29, 2025
    1.0
    I normally don’t leave reviews but this is by far the worst McDonald’s i’ve ever been to. I have stopped at this store a few times and every time it’s some issue. The past 2 times it’s been an app issue. Today was the most annoying. I had a code on my app for a free Sausage, Egg, and Cheese McGriddle. I told the Lady at the menu that I had a code for a free sausage, egg and cheese Mc griddle. She proceeded to put The Mc griddle on the screen, never asked me for my code. I said, would you like my code? And she goes whenever you’re ready. she then says that the code’s not working and I refresh it and it’s the same code. She doesn’t say anything as I’m telling her this and then I say I can pull up to the window and show it to you. I pull up to the window. She stares at me for a second and then goes I needed a manager‘s approval to do this so you can pull up to window two. I pull up to window two and nobody knows what’s going on. The lady tries to hand me someone else’s coffee, which I didn’t even order. I told her what I needed and nobody came over to the window to talk to me the lady at the window, then proceeds to hand me a sandwich that isn’t mine and then when I ask for my smoothie that I was going to order, but didn’t get a chance to at the first window they make me wait another like five minutes before I can get my smoothie and they don’t give me a straw. Every time I have stopped at the store the lady that’s been in window. One is cranky and has attitude. The other older lady that’s in window two seems to not know what she’s doing while everyone else stands behind her and talks. Horrible.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Westville, IN?

McDonald's in Westville is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the McDonald's drive-thru service available?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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