Sonic Drive-In

Reviews

• NB

  Not all Karins are bad

  3 days ago
  2.0
  If you go on a Saturday evening, be prepared for the chaos of many teenagers taking over the entire place. The staff didn’t seem to want to/be able to do anything about it. I waited to get a stall and some boys tried to stop me from parking there because they were saving for a friend. They gave up but were extremely rude. I pressed the button to order and had to wait over 10 minutes just to order… my kiddos had a craving though so we weren’t giving up. Finally got our 3 drinks and small bag of food (was supposed to be fries). The walk up window had a huge line and I tried to ask an employee walking in if he could get me my correct order, I was told to return to my vehicle and press the order button. The rest of the experience to just get the correct order that I paid for was obnoxious and the employee seemed irritated with me. I’m sure something can be done about the environment by the employees, but if this is every single weekend, they should be prepared and not be so rude to other customers.
• KJ

  kookie james

  4 days ago
  5.0
  Kim at this location is absolutely AMAZING. I work at a business close by, and several of my coworkers and I regularly order from this Sonic. Kim is ALWAYS on it and has a great attitude. She is a very obvious hard worker who goes above and beyond for her customers. Thank you, Kim!
• VH

  Virginia Hall

  Feb 16, 2026
  5.0
  So happy to have a sonic in Westfield, I've always love sonic
• KM

  Kevin McCoy

  Feb 15, 2026
  1.0
  Can’t make an order correct for their life. Soda is just carbonated water with no flavor. Constantly leave sauces out of order that they charge you for. Garbage each of the 3 times I’ve given it a chance.
• LM

  Landon M

  Jan 21, 2026
  1.0
  Horrible Service. I attempted to pick up DoorDash from this location. The lady told me that they didn’t have the order yet because the pick up time was in another 1 minute(not accurate, that’s not how it works). I then sat outside for 15 minutes in 20 degree weather waiting. Everyone was inside ignoring me. Only for her to come back 15 minutes later to say they still didn’t have the order. I told her she should’ve told me that they didn’t have it sooner, so I could’ve place the order myself or at least avoided standing out in the cold waiting. And she replied with an attitude, “I don’t have to do anything.” No apology, what so ever. No care in the world for her clients or customers. The entire time I was there, they had maybe 5 total customers in about 30 minutes. This location must not want to keep business. It wouldn’t have been hard at all for her to take the order from my DoorDash issued credit card and make the franchise a little more money. This happened on 1/21/26 at 10:44 and 11:02PM outside the North door by the picnic tables. I wish I would’ve gotten the ladies name so the local operator would have a reference of which of their employees this was.