Portillo's Westfield

4.2
1147 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 870 E. State Route 32! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 1.1 miles, 1.2 miles, 4.8 miles from Basile Westfield Playhouse, Roundtripper Sports Academy, Noblesville Youth Baseball Field of Dreams. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Location

Portillo's Westfield
870 E State Road 32, Westfield, IN
46074, United States

Hours

Reviews

4.2
1,147 reviews
5 stars
678
4 stars
216
3 stars
103
2 stars
52
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific items like shakes and hot dogs, while others found the Italian beef and sandwiches lacking in flavor.

Service Speed

Customers frequently reported long wait times for food, especially during busy hours, with some noting that service was slower than expected.

Cleanliness

The restaurant is generally described as clean, but some reviews mentioned dirty tables and a need for better maintenance.

Atmosphere

The atmosphere is often described as fun and nostalgic, though some customers noted it can get crowded and noisy.

Pricing

Many customers felt the prices were high relative to the quality of food received, leading to mixed feelings about value for money.
  • GH
    Greg Hurst
    2 days ago
    3.0
    Food was good, but staff didn’t seem very knowledgeable about the food they serve (Italian beef sandwich difference between dry, wet, or dipped, or if the Italian beef bowl had au jus on it.)
  • AB
    Andrew Beedle
    4 days ago
    3.0
    It looks like they only do kiosk orders now, that takes one star away for the lack of service. Also disappointed with the big combo. Seems like just a larger piece of bread, without extra meat. They put the smallest Italian sausage on it, and then left 2 inches of bread on each side of the sammich naked, no meat on them at all. They have huge milk shakes though, very tasty as well.
  • DP
    David Pendley
    Nov 5, 2025
    2.0
    I lived in Chicago for 30 years in Portillo’s always got it right. Drove by the Portillo’s in Indianapolis couldn’t resist. 18.50…salad, hot dog (that’s it). The salad was absolutely horrible. I couldn’t even finish it. Dick Portillo was at my 40th birthday party. He would be appalled.
  • JC
    Jennifer Chenoweth
    Nov 2, 2025
    5.0
    Good food but often crowded, leading to a wait for the food
  • JD
    James Dunlap
    Oct 12, 2025
    2.0
    1st time at one of these. Got the beef and cheddar on a croissant. Was just supposed to be meat and cheese. After a long wait, I got the sandwich. Like 2 strings on shredded cheese and every pepper in Indiana. Was in a hurry..so I just picked them off the soppy wet greasy sandwich. It was god awful. Paid $35 for 2 meals and a stomach ache. Onion rings and shake were good. I wouldn't waste my time hete again

Frequently Asked Questions About Portillo's Westfield

What are the operating hours for Portillo's Westfield?

Portillo's Westfield is open daily from 10:00 AM to 10:30 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Does Portillo's Westfield have a drive-thru, and what are its hours?

Yes, the drive-thru at Portillo's Westfield operates daily from 10:00 AM to 10:30 PM, closing at 11:00 PM on Fridays and Saturdays.