Papa Johns Pizza

3.0
149 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Westfield, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Westfield pizza for any occasion. Call us for pizza delivery in Westfield or stop by 17435 B CAREY RD., WESTFIELD MARKET PLACE for carryout to order the best pizza in Westfield, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
17435 B CAREY RD., WESTFIELD MARKET PLACE, Westfield, IN
46074, United States

Hours

Reviews

3.0
149 reviews
5 stars
56
4 stars
17
3 stars
7
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for delivery and poor service, with many orders arriving late or incorrect.

Food Quality

Numerous reviews mentioned issues with food quality, including undercooked pizza, soggy crusts, and incorrect toppings.

Staff Attitude

Several customers experienced rude or unhelpful interactions with staff, particularly managers, leading to dissatisfaction.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, such as sauces that were paid for but not delivered.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and quick order fulfillment.
  • JA
    Jason Angelicchio
    1 day ago
    1.0
    We moved to the Northwest side of Noblesville a little over two years ago. When we ordered from this Papa Johns, we were so relieved because their service was fantastic, much better than Papa Johns on Mercantile Blvd! However, the last two times we ordered from this Papa Johns, the pizza arrived cold! If I knew they only deliver via DoorDash, I would have never ordered from them. If I want DoorDash, I will order through DoorDash! Pizza finally showed up and it wasn’t our order. I called the store and the said there was confusion and they have our pizza there. They asked if they wanted me to have them send another driver and I mentioned the pizza would be cold. The employee stated they’ve been sitting under a heater and they’ll be fine…right, heard that before. I drove the wrong order back to the store and Waited while they remade our order. So, I paid the delivery fee and tipped the delivery driver and still had to drive to the store and pick up our pizza. No refund, no coupon, no nothing! Get some drivers! Unless I feel like going and picking up our pizza, I will never order from this Papa Johns again…We use to order at least 4 pizzas once a month. Time to go somewhere more consistent.
  • JS
    Jenni Smith
    Oct 18, 2025
    5.0
    Always pick up the phone and always friendly.
  • KH
    Katlin Humberger
    Oct 18, 2025
    2.0
    This location is understaffed constantly which results in poor service, resulting in delayed orders both carry out and delivery. Tonight the food was delivered 45 minutes late and food arrived room temperature.
  • SA
    Stuart Anderson
    Aug 11, 2025
    1.0
    Do NOT order from this store! I ordered 4 pizzas online yesterday and they never showed up! Called an hour after ordering and they said they needed to remake the order. After another hour no one would even answer the phone. What a joke! This store needs to fire everyone and start over!!!
  • KP
    K P
    Jul 25, 2025
    1.0
    Greasy and soggy pizza.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Westfield, IN?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Does Papa Johns Pizza in Westfield offer takeout?

Yes, takeout hours are Monday to Thursday and Sunday from 10:00 AM to 11:40 PM, and Friday and Saturday from 10:00 AM to 12:40 AM.