Dunkin'

Reviews

• MW

  Mike Walker

  Feb 13, 2026
  1.0
  Management really get act to together on ordering supplies 6 times in less month didn't have certain donut since didn't have ingredients
• PH

  Phil H

  Jan 24, 2026
  1.0
  The absolute worst DD location I’ve ever seen. Chaos inside, no one helping whatsoever, freezing cold inside. Avoid like the plague
• MH

  Michael Hedstrom

  Jan 13, 2026
  1.0
  I don't believe I have ever had such a bad experience in a fast food place. I ordered two hot lattes and got two iced lattes. the hot lattes I received in return, tasted more like a splash of milk with black coffee. tasted bitter and barely could drink it. the hash browns tasted like burnt shrimp as if they reused month old oil from a run down bar. I order two hashbrowns and got one semi-full and one completely empty except for some crumbs from whatever was in the fryer. literally an empty bag. the croissants were slapped together in such a poor manner, it felt like it came from the gutter. we had to toss away most of our meal, if you want to call it that. by far the worst fast food I have ever experienced in westfield. pure hot garbage.
• YI

  yellow immi

  Jan 10, 2026
  1.0
  This Dunkin had the most disgusting stench to it, I couldn’t even eat inside. It was so bad. They also forgot my coffee, and I had to come back and ask for it. The donuts and muffins were extremely crusty and dry, and they hardly had any variety and were not willing to make more.
• CH

  Claudia H

  Jan 7, 2026
  1.0
  DO NOT CHOOSE THIS LOCATION!!!! I have given this Dunkin location numerous chances to surprise me and it is the same experience every time, whether I am ordering on Door Dash or at the physical store. Apparently incompetence is a hiring qualification for this location. I have had missing food items more than twice on Door Dash and have had to be refunded. I get sugar water in a cup and have to repeat my order at the drive thru window often when I'm the only vehicle there. The only food item I've ever ordered from here are the bagels. One is always is burnt to an inedible point without a doubt. I keep thinking if I go a different day, the service might be better, but I've officially reached the point where I will never go again. Would rather drive 30 mins to another location! Go here if you love inconsistency and spending your money on garbage