Dunkin'

3.4
447 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westfield, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
950 Tournament Trl, Westfield, IN
46074, United States

Hours

Reviews

3.4
447 reviews
5 stars
177
4 stars
76
3 stars
41
2 stars
37
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including restrooms and food presentation.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Many customers expressed disappointment with the quality of food, including stale or burnt items, and inconsistent drink preparation.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training and overall organization.
  • TC
    Thomas Coleman
    Oct 30, 2025
    1.0
    This was only my only second time visiting this location, but it will also be my last. Not only did they get my order incorrect twice but the lady was rude about it. Waste of time and money. 👎🏾✌🏾
  • JW
    Jacob Wilkinson
    Oct 26, 2025
    1.0
    Bought breakfast for my family and was trapped here for 45 minutes. I asked multiple times to multiple people for a status on our order and was reassured it was being made; only to find they had lost our ticket and had not made any of our food. I asked for a refund so I could continue on with my day and the manager refused and said I had to wait for my food. Horrible service, horrible atmosphere, horrible management.
  • AB
    Alex Babaev
    Oct 18, 2025
    2.0
    Does it look like a large latte with caramel that I asked them 3 times? My mistake that I didn’t check what they gave me. And here we are.
  • WH
    Wendy Heckman
    Oct 10, 2025
    4.0
    Nice service but the menu was a bit lean. Two things we asked for they didn’t have.
  • KK
    Katie Kawiecki
    Sep 27, 2025
    1.0
    When you order a large and the almost the whole cup is nothing but ice… when you take out almost all the ice….this is what’s left…. So essentially you’re paying for a small at the large price… this is worse than Starbucks… got me once… no thanks! And businesses can’t figure out why people don’t want to buy their products…

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Westfield, IN?

Dunkin' in Westfield, IN is open Monday to Friday from 4:30 AM to 8:00 PM, Saturdays from 5:00 AM to 8:00 PM, and Sundays from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.