Dunkin'

3.3
454 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westfield, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
950 Tournament Trl, Westfield, IN
46074, United States

Hours

Reviews

3.3
454 reviews
5 stars
179
4 stars
76
3 stars
41
2 stars
37
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Product Availability

Several customers noted that the location often runs out of popular items, including donuts and specific menu items, which detracted from their visits.

Cleanliness Issues

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Mixed Food Quality

While some customers enjoyed specific items like coffee and donuts, others reported issues with food quality, such as stale or burnt items.
  • AJ
    Andrew Johnson
    1 day ago
    1.0
    They almost always get the order wrong and the quality has gone down over time. I'd look elsewhere for coffee.
  • YI
    yellow immi
    2 days ago
    1.0
    This Dunkin had the most disgusting stench to it, I couldn’t even eat inside. It was so bad. They also forgot my coffee, and I had to come back and ask for it. The donuts and muffins were extremely crusty and dry, and they hardly had any variety and were not willing to make more.
  • CH
    Claudia H
    5 days ago
    1.0
    DO NOT CHOOSE THIS LOCATION!!!! I have given this Dunkin location numerous chances to surprise me and it is the same experience every time, whether I am ordering on Door Dash or at the physical store. Apparently incompetence is a hiring qualification for this location. I have had missing food items more than twice on Door Dash and have had to be refunded. I get sugar water in a cup and have to repeat my order at the drive thru window often when I'm the only vehicle there. The only food item I've ever ordered from here are the bagels. One is always is burnt to an inedible point without a doubt. I keep thinking if I go a different day, the service might be better, but I've officially reached the point where I will never go again. Would rather drive 30 mins to another location! Go here if you love inconsistency and spending your money on garbage
  • KF
    Karen Fielder
    Dec 15, 2025
    1.0
    Out of a regular old jelly donut on Hanukkah! Unacceptable! They should know to make more for this is tradition on this holiday! Left and went across the street to Titus, who had plenty and more variety of jelly fillings too!
  • JS
    Jason Stair
    Dec 11, 2025
    5.0
    It was a cold Thursday morning, and the store was hopping. Skylar was multi tasking and taking care of many things. He was very polite, understanding and on his game, suggesting favorite drinks and donut flavors. The recommendations were spot on. I was wearing a Santa hat and just bringing overall cheer to waiting customers. It was an enjoyable time in this store. The entire staff was kind and courteous!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Westfield, IN?

Dunkin' in Westfield, IN is open Monday to Friday from 4:30 AM to 8:00 PM, Saturdays from 5:00 AM to 8:00 PM, and Sundays from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.