Dunkin'

Reviews

• MW

  Mike Walker

  1 day ago
  1.0
  Management really get act to together on ordering supplies 6 times in less month didn't have certain donut since didn't have ingredients
• PH

  Phil H

  Jan 24, 2026
  1.0
  The absolute worst DD location I’ve ever seen. Chaos inside, no one helping whatsoever, freezing cold inside. Avoid like the plague
• OA

  Olivia Alonzo

  Jan 16, 2026
  5.0
  Out of the 15 times I’ve been since moving to the area, I’ve only had one bad experience that was staff related. Every other time has been a great experience. I always go mid to late morning during the work week and my coffee, food, and donuts always taste wonderful and fresh! This morning it was particularly delicious. My coffee was made perfectly, bagel was soft and toasted with a perfect amount of cream cheese and fast service. However can’t speak to how they operate during the morning rush hour and busy weekends.
• MH

  Michael Hedstrom

  Jan 13, 2026
  1.0
  I don't believe I have ever had such a bad experience in a fast food place. I ordered two hot lattes and got two iced lattes. the hot lattes I received in return, tasted more like a splash of milk with black coffee. tasted bitter and barely could drink it. the hash browns tasted like burnt shrimp as if they reused month old oil from a run down bar. I order two hashbrowns and got one semi-full and one completely empty except for some crumbs from whatever was in the fryer. literally an empty bag. the croissants were slapped together in such a poor manner, it felt like it came from the gutter. we had to toss away most of our meal, if you want to call it that. by far the worst fast food I have ever experienced in westfield. pure hot garbage.
• CH

  Claudia H

  Jan 7, 2026
  1.0
  DO NOT CHOOSE THIS LOCATION!!!! I have given this Dunkin location numerous chances to surprise me and it is the same experience every time, whether I am ordering on Door Dash or at the physical store. Apparently incompetence is a hiring qualification for this location. I have had missing food items more than twice on Door Dash and have had to be refunded. I get sugar water in a cup and have to repeat my order at the drive thru window often when I'm the only vehicle there. The only food item I've ever ordered from here are the bagels. One is always is burnt to an inedible point without a doubt. I keep thinking if I go a different day, the service might be better, but I've officially reached the point where I will never go again. Would rather drive 30 mins to another location! Go here if you love inconsistency and spending your money on garbage