Customers consistently praised the ice cream, particularly the Blizzards, for their delicious taste and quality.
Service Issues
Several reviews highlighted slow service, incorrect orders, and poor customer service experiences, particularly in the drive-thru.
Cleanliness and Atmosphere
While many customers noted the cleanliness of the location, some reported unsatisfactory conditions and a lack of attention to cleanliness during busy times.
Food Quality
Mixed feedback on food quality; some enjoyed the meals while others reported cold or poorly prepared items.
Staff Friendliness
Many customers appreciated the friendly and upbeat demeanor of the staff, although there were complaints about rudeness from some employees.
BT
Bonnie Tuttle
1 day ago
5.0
Great service, good food
BC
brinley campbell
Dec 17, 2025
5.0
Best Dairy Queen in all of America. I’ve only ever gotten the ice cream, but it never fails to disappoint. It tastes homemade like creamy goodness.
EE
Erika
Sep 9, 2025
4.0
Went in for a birthday cake and it was great. The wait was very long though. There were 2 people in front of me and it took me 30 minutes to pay for the cake.
SF
Sophia Fu
Sep 5, 2025
5.0
Amazing Dairy Queen. Called them to place an order for a birthday cake, and the staff were very responsive and clear. I sent over a Pinterest-inspired cake to the team with fine text and small flower details, not expecting them to 100% nail the design. When I went to pick it up, everything was beyond perfect. They really nailed every single small detail. Kudos to the team for amazing work. Highly recommend for affordable, beautiful, and delicious custom cake orders!
KM
Kelly Madry
Jul 30, 2025
3.0
The DQ near us closed so we took the opp to visit this one since we hadn’t been in a while. All we got were 5 small blizzards and spent $30. This is why they are shutting down. The average family spends $30 on icecream?! And they tasted just liked we remembered.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Westfield, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and provides booster seats and high chairs.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers.
How can I place an order online with Dairy Queen Grill & Chill?
You can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/43699/.
Where is Dairy Queen Grill & Chill located in Westfield, IN?
It is located at 940 Tournament Trail, Westfield, IN 46074-6200, USA.
Are there any nearby restaurants or fast food options close to Dairy Queen Grill & Chill in Westfield?
Nearby eateries include Bub's Burgers, Sushi Station, Dunkin', McDonald's, Subways, Portillo's, Taco Bell, Culver's, and Saladworks, offering a variety of dining options.
What nearby amenities can help me plan activities before or after visiting Dairy Queen Grill & Chill?
You can visit Athletico Physical Therapy for health needs or swing by Hittle Floral Design for gifts. For quick errands, there's a Cash2Bitcoin ATM and Big Red Liquors nearby.
Are there other similar ice cream or fast food options near Dairy Queen Grill & Chill?
Yes, the Westfield DQ and another Dairy Queen Grill and Chill location are close by, along with other fast food restaurants like McDonald's and Taco Bell.