Dairy Queen Grill & Chill

4.1
563 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
940 Tournament Trl, Westfield, IN
46074-6200, United States

Hours

Reviews

4.1
563 reviews
5 stars
303
4 stars
141
3 stars
53
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the ice cream, particularly the Blizzards, for their delicious taste and quality.

Service Issues

Several reviews highlighted slow service, incorrect orders, and poor customer service experiences, particularly in the drive-thru.

Cleanliness and Atmosphere

While many customers noted the cleanliness of the location, some reported unsatisfactory conditions and a lack of attention to cleanliness during busy times.

Food Quality

Mixed feedback on food quality; some enjoyed the meals while others reported cold or poorly prepared items.

Staff Friendliness

Many customers appreciated the friendly and upbeat demeanor of the staff, although there were complaints about rudeness from some employees.
  • BT
    Bonnie Tuttle
    1 day ago
    5.0
    Great service, good food
  • BC
    brinley campbell
    Dec 17, 2025
    5.0
    Best Dairy Queen in all of America. I’ve only ever gotten the ice cream, but it never fails to disappoint. It tastes homemade like creamy goodness.
  • EE
    Erika
    Sep 9, 2025
    4.0
    Went in for a birthday cake and it was great. The wait was very long though. There were 2 people in front of me and it took me 30 minutes to pay for the cake.
  • SF
    Sophia Fu
    Sep 5, 2025
    5.0
    Amazing Dairy Queen. Called them to place an order for a birthday cake, and the staff were very responsive and clear. I sent over a Pinterest-inspired cake to the team with fine text and small flower details, not expecting them to 100% nail the design. When I went to pick it up, everything was beyond perfect. They really nailed every single small detail. Kudos to the team for amazing work. Highly recommend for affordable, beautiful, and delicious custom cake orders!
  • KM
    Kelly Madry
    Jul 30, 2025
    3.0
    The DQ near us closed so we took the opp to visit this one since we hadn’t been in a while. All we got were 5 small blizzards and spent $30. This is why they are shutting down. The average family spends $30 on icecream?! And they tasted just liked we remembered.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Westfield, IN?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.