Business Details
About
Mexican Restaurant
Chipotle Monon Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.4
543 reviews
5 stars
125
4 stars
49
3 stars
27
2 stars
53
1 star
289
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, poorly prepared, or missing key ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a messy dining area.
Management Concerns
Several customers expressed dissatisfaction with management, citing a lack of oversight and poor operational practices.
Inconsistent Portions
Customers noted that portion sizes were often smaller than expected, leading to dissatisfaction with value for money.
- SMShannon McQuillen5 days ago1.0Just found a fly in my food from this Chipotle. Absolutely disgusting. Do not recommend coming here🤢
- USUlises SiritDec 27, 20255.0Easy to order and pick up ahead of time
- DCDoug ClementsDec 19, 20251.0After ordering delivery this evening, I remembered why I don't like this Chipotle and haven't ordered from it for a couple of years. Probably the worst Chipotle in the entire country. My drink (in a glass bottle) was dropped on top of my food in the bag and busted the aluminum top off the paper burrito bowl container, sending the contents everywhere inside the bag. The food that remained in the container was stone cold. This was disappointing in every measurable metric. I'd like to blame delivery for this but I've had the same poor experience with takeout here, too. I will not be returning to this Chipotle and I certainly will not be ordering delivery from it ever again. It either needs a new manager or just needs to close. For the price, quality, and experience, there are definitely better places to eat around here.
- AWAngie WannerDec 7, 20254.0Tables were messy but it was very busy so I'm assuming the workers didn't have time to wipe tables. But the staff was nice and friendly. Bathroom was ok.
- RWRyan & Rose WallisDec 5, 20251.0This store is trash. They are constantly out of items. They don’t refund you if they screw up. They don’t care when they are wrong. They underestimate how long preparing food will take and then aren’t sorry when you get your food 40 minutes late. Absolute garbage. The management sucks.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Monon Crossing offer?
They offer customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Westfield, IN?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Can I order food from Chipotle Monon Crossing online for pickup?
Yes, you can order online through Chipotle's official app or website for in-store pickup.
Does Chipotle Monon Crossing welcome the LGBTQ community?
Yes, Chipotle Monon Crossing is welcoming to LGBTQ customers.
How can I contact Chipotle Mexican Grill at Monon Crossing via email or phone?
You can email them at IN.3561.MononCrossin@chipotle.com or call +1 317-399-5092.
Where is Chipotle Monon Crossing located?
It is located at 829 E State Road 32 in Westfield, Indiana, 46074, USA.
Can I find a nail salon or hair salon near Chipotle Monon Crossing?
Yes, Angel Nails (nail salon and waxing) and Supercuts (hair salon and barber) are nearby for your beauty needs before or after your meal.
Are there other dining options close to Chipotle Monon Crossing?
Yes, there are several, including Denny's, Burger King, Portillo's, McDonald's, Saladworks, and Thai Delight, giving you a variety of cuisines nearby.
Where can I get coffee or a smoothie near Chipotle Monon Crossing?
Starbucks is close by, perfect for coffee, smoothies, or a quick drink before or after visiting Chipotle.
Are there any car wash services near Chipotle Monon Crossing?
Yes, both Crew Carwash and Prime Car Wash offer car detailing services nearby, convenient if you want to clean your car while dining.