Dunkin'

Reviews

• SJ

  savannah jarrell

  Apr 4, 2026
  1.0
  literally the slowest dunkin i have ever been to. idk what the problem is at this one but it shouldn’t take me 10+ mins to pick up an order i placed on the app.
• JL

  Jacob Lawler

  Apr 1, 2026
  1.0
  This location is terrible. I went there today. No customers in the drive thru, no one inside. I pull to the drive thru speaker and was told "we will be with you in a moment." I get told this every single time I go there...I timed it this time to see how long I am actually waiting because it is usually quite the wait. 2 minutes and 17 seconds I waited before I drove off. If they're busy, I understand, but it is always dead when I am there. So what am I waiting for? Then, when I get to the window, they are never friendly. That's why I didn't wait this time. Any other Dunkin' I go to, I am in and out with friendly customer service. This location is seriously lacking.
• MW

  Mike Walker

  Feb 13, 2026
  1.0
  Management really get act to together on ordering supplies 6 times in less month didn't have certain donut since didn't have ingredients
• PH

  Phil H

  Jan 24, 2026
  1.0
  The absolute worst DD location I’ve ever seen. Chaos inside, no one helping whatsoever, freezing cold inside. Avoid like the plague
• MH

  Michael Hedstrom

  Jan 13, 2026
  1.0
  I don't believe I have ever had such a bad experience in a fast food place. I ordered two hot lattes and got two iced lattes. the hot lattes I received in return, tasted more like a splash of milk with black coffee. tasted bitter and barely could drink it. the hash browns tasted like burnt shrimp as if they reused month old oil from a run down bar. I order two hashbrowns and got one semi-full and one completely empty except for some crumbs from whatever was in the fryer. literally an empty bag. the croissants were slapped together in such a poor manner, it felt like it came from the gutter. we had to toss away most of our meal, if you want to call it that. by far the worst fast food I have ever experienced in westfield. pure hot garbage.