Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and unhelpful staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, others complained about cold items, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
Several reviews highlighted dirty dining areas and unkempt facilities, including bathrooms and drink stations.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff.
Operational Inefficiencies
Customers noted operational problems, such as long wait times and staff being overwhelmed during busy periods.
WH
will hill
Nov 15, 2025
4.0
Food quality and service was very good. That is missing in Brownsburg In.
LJ
Laura Jean
Nov 14, 2025
1.0
I'm traveling with a service dog to begin with, I've been to multiple Wendy's establishments from here to Colorado, and each one has charged me $1.69 for individual patties (No seasoning for my dog) this location in lafayette west decided that I would have to buy a triple burger at $10.99; when I only wanted the patties. I asked to speak to a manager , the young girl who didn't know how to ring it up, claimed she was suddenly the manager... I expressed my confusion as all the other Wendy's were doing this and she said the owner will not allow it. I canceled my order. Greed has no place in feeding our families.
JJ
jeff johnson
Nov 10, 2025
1.0
Was made to wait 22 minutes in the drive thru as the car 2 ahead of me sat there at the window. Instead of making them pull up, we waited on them to get their order. After they left, each car has their order ready. Cold and NASTY! WASTE OF $20
HH
Halo Hewitt
Nov 9, 2025
5.0
Food was fresh and hot, nothing was wrong, and we had little wait for our food.
SB
Sheena Battles
Oct 24, 2025
1.0
Just wanted a frosty but couldn't even order that. At least 4 associates saw me standing there and not one even said hello... seems like they need new associates that can handle more than one order at a time.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Lafayette, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Lafayette, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 567-0114.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5760 State Road 43 Wendy’s serve breakfast?
Yes, this Wendy’s location in West Lafayette, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 2029 Northgate Dr?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in West Lafayette serves breakfast items including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout through their app and website at order.wendys.com.
What payment methods are accepted at Wendy's on Northgate Drive?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 2029 Northgate Dr for feedback or questions?
You can call (765) 567-0114 or reach customer care via live chat on their contact page or by phone at 888-624-8140.
Where can I find Wendy's menu pricing and nutrition information for this location?
Menu pricing and nutrition details are available on their website and mobile app once you select this location.
Is this Wendy's location currently hiring?
To check job openings, visit the Wendy's Careers page and search for West Lafayette, IN.
Are there coffee shops near this Wendy’s where I could grab a drink?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your meal at Wendy's.
If I need gas or convenience items near Wendy’s at Northgate Dr, where can I go?
Speedway and Phillips 66 gas stations are close by for fueling up or grabbing convenience store items.
What other fast food options are nearby Wendy’s on Northgate Drive?
Nearby alternatives include Taco Bell, Subway, and McDonald’s, all within close distance for different dining choices.