Wendy's

4.0
996 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2029 Northgate Dr, West Lafayette, IN
47906, United States

Hours

Reviews

4.0
996 reviews
5 stars
470
4 stars
286
3 stars
124
2 stars
46
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, others complained about cold items, incorrect orders, and unsatisfactory meal preparation.

Cleanliness

Several reviews highlighted dirty dining areas and unkempt facilities, including bathrooms and drink stations.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Operational Inefficiencies

Customers noted operational problems, such as long wait times and staff being overwhelmed during busy periods.
  • WH
    will hill
    Nov 15, 2025
    4.0
    Food quality and service was very good. That is missing in Brownsburg In.
  • LJ
    Laura Jean
    Nov 14, 2025
    1.0
    I'm traveling with a service dog to begin with, I've been to multiple Wendy's establishments from here to Colorado, and each one has charged me $1.69 for individual patties (No seasoning for my dog) this location in lafayette west decided that I would have to buy a triple burger at $10.99; when I only wanted the patties. I asked to speak to a manager , the young girl who didn't know how to ring it up, claimed she was suddenly the manager... I expressed my confusion as all the other Wendy's were doing this and she said the owner will not allow it. I canceled my order. Greed has no place in feeding our families.
  • JJ
    jeff johnson
    Nov 10, 2025
    1.0
    Was made to wait 22 minutes in the drive thru as the car 2 ahead of me sat there at the window. Instead of making them pull up, we waited on them to get their order. After they left, each car has their order ready. Cold and NASTY! WASTE OF $20
  • HH
    Halo Hewitt
    Nov 9, 2025
    5.0
    Food was fresh and hot, nothing was wrong, and we had little wait for our food.
  • SB
    Sheena Battles
    Oct 24, 2025
    1.0
    Just wanted a frosty but couldn't even order that. At least 4 associates saw me standing there and not one even said hello... seems like they need new associates that can handle more than one order at a time.

Frequently Asked Questions About Wendy's

Is 5760 State Road 43 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.