Panera Bread

3.5
181 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Lafayette is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3045 Sachem Court S, West Lafayette, IN
47906, United States

Hours

Reviews

3.5
181 reviews
5 stars
82
4 stars
27
3 stars
10
2 stars
18
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, regardless of whether they ordered in-store or via drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and modifications made without customer consent.

Food Quality

While some customers enjoyed the food, there were numerous complaints about portion sizes, freshness, and overall quality, with some describing it as subpar compared to other locations.

Staff Attitude

The staff received mixed reviews; while some were praised for their friendliness and helpfulness, others were criticized for being slow or unprofessional.

Cleanliness and Atmosphere

The dining area was noted to be clean and spacious, but some customers mentioned issues with temperature control and overall ambiance.
  • EP
    Eric Phillips
    Oct 21, 2025
    5.0
    The guacamole on the BLT needs to be ground not thick rubbery slices other than that very good
  • GB
    Gabriel Boston
    Oct 1, 2025
    2.0
    While working in the area for a few months, I came for lunch almost every day. You absolutely have to do an online order unless you’re going to be waiting 25-30 minutes for your food. They’re gonna mess your order up, guarantee it. And if you’re doing pickup, they like to bag it, stand there while they finish bagging 5 other orders, all while intentionally not looking back (you can tell) as they talk about stuff they seen online. And God forbid you interrupt their story and tell them that your order is right in front of them, and has been for the last 4 minuets because 1. They’re gonna have an attitude and 2. They’re gonna give you half the size of a half sandwich the next day. Remember when I mentioned it takes 25-30 minuets per order? Can’t hold anyone accountable because you’re definitely gonna be late from coming back from lunch. Honestly, if you’re on lunch break, STAY AWAY.
  • DJ
    Devon Jones
    Aug 24, 2025
    1.0
    Been here four times for lunch to go. Consistently order the chicken avocado melt with no “zesty sweet peppers.” Three times in a row my sandwich has been clobbered with “zesty sweet peppers.” Pretty straightforward, so you either have a standards/culture issue, and/or a training issue, and/or a quality assurance issue, and/or a leadership/supervision issue. Doesn’t help that our sandwiches were ready 25 minutes late and that you had more people standing around waiting than eating. Recommend you review your entire operation.
  • CC
    Carlos Caldentey
    Aug 23, 2025
    2.0
    My order was given to me 30 minutes after the expected time. I am ok with the order being late, but the lack of communication is what is making this bad review.
  • NF
    N F
    Aug 20, 2025
    1.0
    Wish I could give a zero. Waited in the drive through for 30 minutes for two sandwiches. Only sandwiches. Went in to ask for a refund, cashier was very apologetic and offered bakery items or drink on the house, while everyone in the kitchen is standing in a circle having a good of time laughing and talking. Good job guys.

Frequently Asked Questions About Panera Bread

Does Panera Bread West Lafayette accept reservations?

No, Panera Bread West Lafayette does not accept reservations.

What are the opening hours for Panera Bread West Lafayette?

Panera Bread West Lafayette is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.