Jimmy John's

4.0
248 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1052 Sagamore Pkwy W, West Lafayette, IN
47906, United States

Hours

Reviews

4.0
248 reviews
5 stars
128
4 stars
62
3 stars
15
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with many expressing frustration over long wait times for both in-store and delivery orders.

Order Accuracy

There were numerous complaints about incorrect orders, with customers noting that their specific requests were often not followed, leading to dissatisfaction.

Staff Attitude

While some reviews praised the friendliness and helpfulness of the staff, others reported rude or inattentive service, indicating inconsistency in customer interactions.

Food Quality

Overall, the food received positive remarks for taste and freshness, although some customers expressed disappointment with specific items or preparation.
  • RS
    Rachel Stemshorn
    Oct 9, 2025
    5.0
    Very polite and attentive to lobby for delivery drivers Thanks guys! P.s. LOOOOVE the Jimmy johns beanie -Former Jimmy John's employee from Indy 🥰
  • TM
    Tyler Monnett
    Sep 25, 2025
    4.0
    Always has great service
  • JM
    JEFF MEEKS
    Sep 17, 2025
    2.0
    Too many people in line the store needs more help
  • AW
    Alex woods
    Sep 2, 2025
    3.0
    NOT Freaky fast. AT ALL. Workers stand around and work in slow motion. You come at lunch time expect a huge group of people waiting. SLOW SLOW SLOW. I worked at Jimmy Johns when I was younger, we had sandwiches down before they got to the end of the sandwich line. Just embarrassing.
  • HC
    Hairspa & Co
    Jul 25, 2025
    5.0
    The wonderful young lady at the register was such a delight today. A gentleman in front of us was struggling to push the buttons on the machine and didn’t know how to use the app. She so kindly assisted him with great patience, without hesitation.