Jimmy John's

3.8
229 reviews
Get DirectionsCallWebsite

Business Details

311 W State St, West Lafayette, IN
47906, United States
(765) 743-8200
https://locations.jimmyjohns.com/in/westlafayette/sandwiches-9006.html

About

Sandwich Restaurant

Location

Jimmy John's
311 W State St, West Lafayette, IN
47906, United States

Hours

Reviews

3.8
229 reviews
5 stars
106
4 stars
57
3 stars
14
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, highlighting specific items like the chicken sandwich and Jimmy Cubano, but there were complaints about inconsistency in quality and portion sizes.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness, others were criticized for being unhelpful or rude.

Delivery Issues

Numerous reviews indicated significant problems with delivery times, often taking over an hour and leading to incorrect or missing orders.

Cleanliness and Environment

The restaurant was noted for being clean, but some customers reported unpleasant odors and issues with seating capacity.

Staff Attitude

While some staff were described as friendly and engaging, others were reported to have a negative or uninterested demeanor, impacting the overall customer experience.
  • JG
    Jaylen Gholson
    Nov 18, 2025
    1.0
    The worst sandwich I have ever had… call the restaurant for a replacement order because the quality of the tuna was flavorless and dry the manager told me there wasn’t anything they could do about it…. Trouble customer service I’m also calling corporate.
  • GH
    Gabriela Hester
    Sep 21, 2025
    2.0
    Workers seem uninterested in actually working, not very nice, hostile vibe. My sandwich was disappointing I asked for extra mayo and I didn’t even taste mayo whole time i was eating, not impressed whatsoever. Not to mention one time I came at 11PM when they close on at 3AM and the doors were locked, but lights on a worker inside just at the register. That being said I called to make sure it was open and the worker sounded annoyed I was calling to ask if I could name drop I would. One has some green in the hair and piercings. If you want Jimmy John’s go to the one by Menards they’re much nicer.
  • GA
    Grace Ackerman
    Sep 13, 2025
    5.0
    Christian is the sweetest employee there!! I only want him making my sandwiches
  • HS
    Hiral savani
    Sep 2, 2025
    4.0
    Delicious chicken sandwich
  • BB
    BusterCop
    Aug 27, 2025
    4.0
    Good campus food for quick service
Read more reviews on Google