Dunkin'

3.4
207 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Lafayette, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2831 Highway US 52 W, West Lafayette, IN
47906, United States

Hours

Reviews

3.4
207 reviews
5 stars
87
4 stars
30
3 stars
18
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and polite, with some employees being recognized for exceptional service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and stale food, leading to customer dissatisfaction.

Service Speed

While some customers experienced quick service, others reported long wait times and poor organization, especially during busy hours.

Food Quality

Several reviews mentioned that the food, particularly donuts and sandwiches, were often stale or not fresh, impacting overall satisfaction.

Customer Experience

Mixed experiences were reported regarding customer service, with some customers feeling ignored or treated rudely, while others had positive interactions.
  • BB
    bails
    Jan 4, 2026
    5.0
    Everyone who works at this location is a delight. I frequent this location because I live nearby, and I’ve never had a poor experience. They also love my dog, which is a plus.
  • LC
    Lori Crabtree
    Jan 2, 2026
    4.0
    They put way too much chocolate syrup in my frozen hit chocolate. Some people may like that, but it irritates my stomach
  • MP
    Meghan marie Prather
    Dec 28, 2025
    1.0
    I order here frequently and have not had any issues until today. First I was shorted a donut on my order, then my the Boston kreme donuts have no filling. The donuts we did get also taste like they were made yesterday. I usually dont have any problems with this location, so today was a letdown.
  • DJ
    Denise Jagiella
    Dec 7, 2025
    4.0
    Typical dunkin donuts, which is a good thing!
  • CC
    Choochoo
    Sep 20, 2025
    1.0
    I went with 2 of my friends to get breakfast here, and we were ordering a dozen donuts and a thing of bagel bites at the kiosk. We had drinks from another establishment and were rudely told that they needed to go elsewhere because we were not allowed to have them in there. Which was fine I just ran the drinks out to the car and came back in. The bagel bites were out almost immediately and so we sat and waited for the donuts. While we were waiting for the donuts the staff was glaring at us and giving us nasty looks. We also saw another customer in there with drinks from another establishment and nothing was said to them. We waited for about 15 minutes before I had to go up to the counter and ask about our donuts. Which had been ready for the last 15 minutes and were just sitting on the counter while the staff member just stood there and looked around. Another staff member came up to the counter to help her and was very rude and shoved the donut box into my hands and gave me a dirty look. The donuts were melted and squished in the box. Overall this was a horrible experience and we will not be returning to the Dunkin ever.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Lafayette, IN?

Dunkin' West Lafayette is open daily from 4:30 AM to 9:00 PM on weekdays and until 9:00 PM on weekends, with Saturdays and Sundays starting at 5:00 AM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' West Lafayette offers both delivery and curbside pickup services.