Chipotle Mexican Grill

3.5
412 reviews
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Business Details

2400 N Salisbury St, West Lafayette, IN
47906, United States
(765) 746-7884
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle West Lafayette is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2400 N Salisbury St, West Lafayette, IN
47906, United States

Hours

Reviews

3.5
412 reviews
5 stars
177
4 stars
84
3 stars
31
2 stars
27
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with multiple instances of employees ignoring customers or displaying poor attitudes.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with complaints about receiving less food than expected for the price paid.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and a lack of available ingredients.

Food Quality

While some customers enjoyed the food, there were complaints about undercooked rice, stale chips, and overall inconsistency in food preparation.
  • HU
    Henry Umulis
    Nov 14, 2025
    5.0
    Met a nice staff member named Gabe Edward’s today…. He went above and beyond to ask me about my day and make me feel welcomed seeing how a worker could be so nice to their customers made my day
  • GC
    Grace Cable
    Oct 27, 2025
    2.0
    Small portion sizes and the employees always have the CRAZIEST attitudes. Multiple workers have slammed the window in my face. They all are just extremely rude. Coming from someone who has worked in the service industry their whole life, there is really no excuse for that behavior.
  • SS
    Sophie Swann
    Oct 25, 2025
    2.0
    i found 3 hairs in my burrito bowl. mid length. tried to call 10-15 mins before close and it said i couldn't reach them cuz they were closed. i get it its late. but ugh. didn't want a refund just wanted to inform
  • NV
    Neel Vachhani
    Oct 18, 2025
    1.0
    worst chipotle i’ve been to. No portion size whatsoever
  • JB
    Jacob Braun
    Sep 29, 2025
    5.0
    Came in here today around 5:30. Absolutely amazing kid greeting me when I walk up to the desk. He made my bowl so quickly as well as creating a few laughs in between. Believe his name was Evan or Ivan. But absolutely made my day.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in West Lafayette?

Chipotle Mexican Grill in West Lafayette is open daily from 10:45 AM to 11:00 PM.

What types of menu items does Chipotle West Lafayette offer?

They offer customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.