McDonald's

3.4
1133 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8333 W State Road 56, West Baden Springs, IN
47469, United States

Hours

Reviews

3.4
1,133 reviews
5 stars
359
4 stars
247
3 stars
229
2 stars
94
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20-30 minutes for food, with many expressing frustration over the slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with several customers mentioning rude interactions.

Cleanliness

The location was frequently described as dirty, with reports of unsanitary conditions in both the dining area and food preparation areas.

Food Quality

While some customers enjoyed the food, many complained about it being cold, old, or poorly prepared, leading to a mixed perception of food quality.
  • TW
    Tia Wheeler
    Nov 16, 2025
    1.0
    No stars for service. Just to get a drink you have to wait for 30 pulse minutes in the drive thru for them to answer the microphone to take your order. No mater what you order they will send you around the front to wait for your food. Half the time they get orders mixed up.
  • TT
    Troy
    Nov 16, 2025
    1.0
    Sat in drive thru for 10 minutes and neither line moved.
  • CF
    Clark Falcione
    Oct 31, 2025
    1.0
    Wish I read the reviews before ordering online. 25 minutes later and still waiting in the drive through with 4 cars ahead of me 🤦 unbelievable
  • AZ
    Alyssa Zylo
    Oct 27, 2025
    1.0
    The lady who took our order wasnt very friendly, waited over a half an hour for our food, and it was all made wrong
  • AN
    Amber Nicole
    Oct 27, 2025
    1.0
    If you're thinking this is "fast" food, not one thing about it is fast!!! Don't have plans to be back somewhere within 30 minutes even if you only have 1 burger 2 drinks & med fry!!!! 2nd try ... 925 pm & been in the drive thru for 20 minutes & not 1 car has ordered!!! Car literally wrapped around the build8ng & driving off! What is wrong with this place??? I just wanted a drink. Imma go to the gas station!!! Thanks for wasting my time AGAIN. NEVER AGAIN 🚮TRASH SERVICE FR

Frequently Asked Questions About McDonald's

What are the regular hours of operation for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:30 PM.