McDonald's

3.4
1148 reviews
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Business Details

8333 W State Road 56, West Baden Springs, IN
47469, United States
(812) 936-3800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8333 W State Road 56, West Baden Springs, IN
47469, United States

Hours

Reviews

3.4
1,148 reviews
5 stars
363
4 stars
249
3 stars
232
2 stars
95
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.

Staff Behavior

Numerous customers experienced rude or unhelpful staff interactions, contributing to a negative overall service experience.

Food Quality

While some customers praised the food quality when received, many others reported issues with cold, soggy, or poorly prepared items.
  • AP
    April Pennington
    Jan 2, 2026
    3.0
    Don’t come if you want to get in and out in less than 30 minutes, seems there is always a very very long wait. Not sure if its due to staffing issues, order usually come out with something wrong/forgotten. Fries usually mushy by the time you get your order to you. I’ve had to go inside twice after every car has been pulled around because they gave my order to the wrong person
  • SM
    Sarah Marley
    Dec 28, 2025
    1.0
    Went thru the drive thru and specifically ask if our sandwichs were in the bag, lady looked right at us and said yes. Lie detector determined that was a lie!
  • SP
    Shane Praisler
    Dec 19, 2025
    5.0
    Had to drive 45 min to get here for the Grinch meal. They were the only ones around that had it. I ordered 4 on the app and picked up curbside. They were pleasant and quick. Food was good.
  • KB
    Karey Baker
    Dec 12, 2025
    1.0
    Took three trips through the drive thru to get my order correct. Samantha Torres was apparently the manager on duty. She was extremely rude. All I wanted was my correct order. I understand mistakes happen, no problem. But three trips and being rude? Unacceptable.
  • TB
    Tom Bostic
    Dec 5, 2025
    3.0
    Service was terrible. Very, very slow. 35 mins to get 2 happy meals and two burgers. Another guy stood there in line 30 mins for 2 ice coffees. Ridiculous. The kiosk I ordered on (I HATE doing that) didn't spit out a receipt so I had no idea what my order no. was. When the employee brought out my order, she just set on the counter, and hollered "743" and walked back to her cloistered area where employees hide. I had no clue it was mine. How you organize customer service is terrible and Ray Kroc and the McDonald brothers would roll over in their grave.
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 10:30 PM.