Wendy's

3.2
703 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Washington, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Washington, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
210 E. National Hwy, Washington, IN
47501, United States

Hours

Reviews

3.2
703 reviews
5 stars
204
4 stars
130
3 stars
122
2 stars
89
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times both in the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several instances of incorrect orders and items being out of stock.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty tables and floors, as well as issues with the drink machines.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.

Management Issues

Several reviews suggested a need for better management, citing disorganization and lack of responsiveness to customer complaints.
  • RB
    Ryan Brothers
    2 days ago
    5.0
    This Wendy’s used to be pretty rough and the management used to suck badly. Slow drive thru times, cold food, wrong orders and a rude staff. I’m not sure if they got a new general manager or what but they’ve REALLY stepped up their game. I used to avoid this Wendy’s like the plague but my partner told me to give it another chance and I did. Ever since Washington Wendy’s has provided me with friendly service and hot food and I’m forever thankful that they cleaned up their act as Wendy’s is my favorite burger chain!
  • TT
    TØP44
    6 days ago
    1.0
    This place has always been just the worst. I've never been to a worse Wendy's. Long wait times, inaccurate orders, bad food. Just stay away.
  • JG
    Jerry Garcia
    Dec 30, 2025
    1.0
    Dont bother ordering on the app because they won't even start making it until you get there.
  • TM
    The Morrígan
    Dec 13, 2025
    2.0
    My food is ALMOST ALWAYS cold and tastes old. Every customer in the lobby is usually upset from having to wait so long to order. One day I went in for a Frosty and I waited 15 minutes to place my order. There were no other customers in the restaurant... 🙄
  • TH
    Tracy Henry
    Oct 25, 2025
    5.0
    Great food and customer service this morning at this location compared to the train wreck we experienced yesterday in TN.

Frequently Asked Questions About Wendy's

Is Washington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Washington, IN?

Wendy's drive-thru in Washington, IN is open daily from 6:30 AM to midnight.