Arby's

4.1
571 reviews
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Business Details

1911 E National Hwy, Washington, IN
47501, United States
(812) 254-6972
http://www.arbys.com/locations/us/in/washington/1911-e-national-hwy/store-5838
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1911 E National Hwy, Washington, IN
47501, United States

Hours

Reviews

4.1
571 reviews
5 stars
265
4 stars
166
3 stars
79
2 stars
26
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff interactions and long wait times.

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or lacking in ingredients.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, with dirty tables and unsanitary conditions noted.

Positive Experiences

Despite the negatives, some customers praised the fast service and friendly staff, indicating that there are good experiences to be had.

Pricing Concerns

Many customers expressed dissatisfaction with the rising prices, feeling that the value for money has decreased.
  • GG
    George
    Nov 30, 2025
    1.0
    I would give no stars if I could. I came to the location inside and the manager in duty on this day at 7:30pm said in order to get the sandwich offered on the app once downloaded. I asked if anyone else understood how the app worked. It was the manager that was very unprofessional and when I asked if I could join st order the sandwich she stormed off and rudely said don't worry about it. I don't understand why people have to be so rude if you don't like your job or people find something that is better suit for you. Her name was Kristen
  • ML
    Marc Lee
    Oct 11, 2025
    5.0
    #7 Buffalo chicken sandwich combo with an extra sandwich. Strawberry lemonade yummy!
  • AJ
    Amie Joseph
    Jun 28, 2017
    3.0
    Clean,good service but you could tell that the chicken was not cooked fresh. Our chicken strips tasted like they had sat under a heat lamp for a couple of hours.
  • BB
    Bryan Blubaum
    Aug 16, 2016
    4.0
    Recently remodeled Arby's. Food is good and usually arrives pretty quickly. Otherwise it's just an Arby's.
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