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Arby's

4.0
(578 reviews)
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Business Details

1911 E National Hwy, Washington, IN
47501, United States
(812) 254-6972
http://www.arbys.com/locations/us/in/washington/1911-e-national-hwy/store-5838
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1911 E National Hwy, Washington, IN
47501, United States

Hours

Reviews

4.0
578 reviews
5 stars
267
4 stars
168
3 stars
81
2 stars
27
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff interactions and long wait times.

Food Quality

Customers reported inconsistent food quality, with some items being cold, poorly prepared, or lacking in quantity.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and good food, particularly the roast beef sandwiches.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
  • KA
    Kyle Arvin
    4 days ago
    2.0
    If hours have changed to closing at 9pm instead of 10pm they need to post that.
  • JC
    Joshua Craig
    Jan 17, 2026
    5.0
    Meat mountain baby
  • GG
    George
    Nov 30, 2025
    1.0
    I would give no stars if I could. I came to the location inside and the manager in duty on this day at 7:30pm said in order to get the sandwich offered on the app once downloaded. I asked if anyone else understood how the app worked. It was the manager that was very unprofessional and when I asked if I could join st order the sandwich she stormed off and rudely said don't worry about it. I don't understand why people have to be so rude if you don't like your job or people find something that is better suit for you. Her name was Kristen
  • ML
    Marc Lee
    Oct 11, 2025
    5.0
    #7 Buffalo chicken sandwich combo with an extra sandwich. Strawberry lemonade yummy!
  • NV
    Nicholas Voegerl
    Feb 18, 2018
    4.0
    Arby's a great place to stop and get a bite to eat. Speed in serving may take sometime but I think that they make every sandwich with care which only increases the great meal they server you.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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