Arby's

3.6
438 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3358 Lake City Hwy, Warsaw, IN
46580, United States

Hours

Reviews

3.6
438 reviews
5 stars
155
4 stars
128
3 stars
54
2 stars
32
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, long wait times, and confusion regarding orders.

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others received cold or poorly prepared items.

Drive-Thru Experience

The drive-thru was frequently criticized for being cramped and causing vehicle damage, along with long wait times.

Cleanliness and Maintenance

Several reviews mentioned poor maintenance of the parking lot and drive-thru area, with potholes and craters affecting customer experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and efficient staff members.
  • VA
    Vickie Akers
    Nov 25, 2025
    3.0
    She wasn't very kind. Felt like a a bother to her. My husband was the one that said thank you..
  • AD
    Amber D
    Oct 17, 2025
    1.0
    Went to the drive through and was told it was closed an hour before the close time. I told the employee this and they seemed confused at first then agreed. But i ended up leaving because I dont want to risk getting food from an unprepared place with the potential for a disgruntled employee to mess with my order. Unfortunately if I want to treat myself to some fast food I am only really able to do it at this time. So I think I will unfortunately have to stay away from this establishment if they don't want to remain open. I at least suggest changing the hours of operation online to not comfuse customers.
  • BF
    Bonnie Friesen
    Oct 10, 2025
    4.0
    The French dip sandwiches we a good deal in the app
  • EH
    Eric Hickman
    Sep 15, 2025
    1.0
    We spent $25 on two meals and for cold soggy French fries. I ordered the the 5 chicken strip meal. The strips really small. I took a picture beside the barbeque dip and there wasn't much difference in size. Terrible food and service.
  • AA
    Allison
    Jul 20, 2025
    1.0
    You’d think theyd be a little more apologetic about being a roast beef restaurant and not having roast beef. We have the meats EXECPT WHATS IN OUR NAME. Kid was rude and just said “what do you want” at the drive through. I don’t really blame the kid though, I blame management. What kind of poor planning is that?