McDonald's

3.5
1329 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 North Cass Street, Wabash, IN
46992, United States

Hours

Reviews

3.5
1,329 reviews
5 stars
411
4 stars
308
3 stars
297
2 stars
105
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of acknowledgment.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrect orders, and complaints about missing items.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty restrooms and unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Speed of Service

While some customers appreciated quick service, many others experienced long wait times and delays in receiving their orders.
  • DW
    Dessa Weaver
    Nov 15, 2025
    1.0
    The service was slow. The floors were sticky. Our whole order was completely messed up. Half of our items were missing. The double quarter pounder my husband ordered was still raw in the middle. Plus they didn't put bacon on a bacon double quarter pounder. Put sauces on two plain cheeseburgers at weren't supposed to have anything but cheese on them. Apparently it takes a college degree to take orders for frozen food items now.
  • SC
    Samantha Carson
    Nov 15, 2025
    4.0
    I always come here every day to get lunch a spicy chicken sandwich large fry and a tea. They got a new guy working in the back I think his name is Jordan man he is awesome. My food is always hot and made right. No complaints but the other day some woman who has a boot on her foot bc I think it's broke got the worst tattoo with me when my chicken wasn't cooked all the way. Told me it wasn't her lro6that I would have to buy a new one. I won't go back there unless that guy Jordan is working. He seems to like his job pretty good and doesn't mind refixing the food. The woman's name is brandy and trust me you don't wanna deal with her she's rude and very disrespectful. Till they get rid of her I may not come back. Jordan you keep doing a good job McDonald's won when they hired you. Any way beware of the woman in there
  • JN
    Jack Nelson
    Nov 10, 2025
    1.0
    I don’t usually leave reviews but I had a really bizarre experience here. I ordered through the app to pick up at the drive through, when I got there, the lady argued with me through the speaker, saying I hadn’t placed an order. She told me to cancel it, but the app wouldn’t let me because my food was already made. I went into to the store and showed my app to the employee, only for the manager to snatch my phone and take it into the kitchen. Turns out lady at the drive through typed in the wrong code and the manager just set my phone and food on the counter and walked away.
  • ES
    Ex Libris Scientia
    Nov 6, 2025
    1.0
    Order through the app. Get to the store at 930 p.m even though the are supposedly open till 12am. Get told that they are closed and that the charge should bounce back. Id say unreal. But this is mcdonalds after all.
  • GG
    Gavin (Gav)
    Oct 18, 2025
    1.0
    Ngl everytime I come here for breakfast I get my food then wait an extra 10 minutes for my coffee bc for some reason they’ll put your food on the counter without your drink, and not a single employee acknowledges you’re standing there for 15 minutes. I understand this place gets very busy with long drive thru lines and the staff works very hard but it’s same shit different day

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 1300 North Cass Street, Wabash, IN?

McDonald's is open daily from 5:00 AM to 12:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at this location offers a drive-thru, open daily from 5:00 AM to 12:00 AM.