McDonald's

3.5
1339 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 North Cass Street, Wabash, IN
46992, United States

Hours

Reviews

3.5
1,339 reviews
5 stars
414
4 stars
309
3 stars
297
2 stars
105
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, particularly during night shifts, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, contributing to customer dissatisfaction.

Order Accuracy

Numerous customers experienced problems with incorrect orders, missing items, and overall poor attention to detail in fulfilling requests.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, which detracted from the overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and helpful staff, particularly during morning shifts, indicating inconsistency in service.
  • NP
    Nathaniel Phebus
    1 day ago
    1.0
    So I didn’t actually eat with McDonald’s because the toilet were dirty and when toilets are dirty is the reflection on how clean a kitchen is so I will update everyone in a few hours to see if the bathroom is now clean
  • BS
    Barbara Stanifer
    2 days ago
    1.0
    If I could rate them no stars I would. We have lived here almost ten years and they have NEVER gotten our order right. The staff is lazy and disrespectful. If they did their jobs the customers probably would be kinder to them
  • KH
    Klay Helsel
    6 days ago
    1.0
    Terrible food quality biscuits where hard as rocks and they didnt even out the sandwich togethere before wrapping it. This place should just close at this point its been going down hill for a while.
  • JB
    jennifer bowers
    Dec 7, 2025
    1.0
    After last night I'm done ever going to McDonald's again . I just wanted to grab a quick sandwich before going into Walmart hungry so decided just to go through McDonald's. There were 12 cars in front of me and I still got limp cold fries and a cheeseburger that was so dry I could barely swallow it . How can that even be possible??The bun was stale tasting and feeling. The very very thin meat patty was soooo dry . Tasted and looked like it was made days ago . It's always hit and miss with getting cold fries but last night did it for me ! Not spending my hard earned money on crap like that . I love their fries , when hot, and love their diet coke and for the most part the burgers are usually not horrible but after last night I'm done getting taken advantage of . Where's the pride in quality anymore?
  • KB
    Koda Barton
    Dec 3, 2025
    1.0
    Irate!!! I don't know who this girl is running the night shift but she needs FIRED IMMEDIATELY!!! Never in my 37 years have I seen someone so unprofessional and rude in my life!!! This woman not only degraded other people working she had the foulest mouth and poorest attitude I have ever seen in customer service!!! Her cussing out door dash drivers and making the comment that she can't stand any door dash driver and they need to get a real job is absolutely uncalled for. Then to stand behind the counter and make jokes about them with her foul language sent me over the top!!! She needs removed from this facility now!!!

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 1300 North Cass Street, Wabash, IN?

McDonald's is open daily from 5:00 AM to 12:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at this location offers a drive-thru, open daily from 5:00 AM to 12:00 AM.