Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
522 reviews
5 stars
228
4 stars
155
3 stars
72
2 stars
24
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers appreciated the cleanliness of the lobby and restaurant, although some noted areas that could be improved.
Service Quality
Feedback on service was mixed; while some praised friendly and efficient staff, others reported rude interactions and slow service.
Food Quality
Food quality varied significantly; some customers enjoyed their meals, while others received cold or poorly prepared items.
Order Accuracy
Several reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Value for Money
Customers expressed concerns about pricing, feeling that the food did not always justify the cost.
- JLJames LeVeque5 days ago2.0My wife and I after a trying day wanted some comfort food before our 3-1/2 hour trip home. 4:30pm we were hoping to beat the rush hour. Walked in to an empty restaurant. Literally no customer inside. Aproaching the counter, it was as if we were ghosts. When a worker did come forward she told us she couldn't work the front and asked if anyone could help us before moving on. Two more people came over and seemed confused and iratated before just walking away. Finally, just as we considered walking out, we were addressed and after fumbling with the register took our order. As the reciept spit out the man took the receipt off the register and without looking directly at me just held his arm out continuing a conversation with his coworker. Again waited several minutes before recieving the food.The market fresh club was well built and tasty. Curly fries were cold. My wife's sandwich was tasty but very messy. We ate and left without another soul exterior the building. We love Arbys however this is the second time in Indiana that we left feeling angry and dissatisfied. Will not be back.
- MHMark HelmDec 13, 20255.0Very clean lobby and employees were very helpful and courteous
- ASAlison StairDec 13, 20255.0We were passing through Wabash in the middle of a snow storm and stopped in to eat. What a surprise! Restaurant was so clean and very festive for the holidays! Staff was so kind! Thanks for a nice rest from the storm!
- RBRyan BuchanNov 19, 20252.0Last couple times I've been there not a big rush...they ask me to pull forward to and say my food will be hot and fresh. Only thing hot was my cheese sticks. My sandwich was cold and so we're my fries. No timing on their matter to accomplish the goal, just make the food and my sandwich and fries sat in the bag while they made cheese sticks. If you want excellent service....then prep the food as the customer orders and make sure it is 100% hot and fresh for each customer.
- AAAustin ArickOct 17, 20255.0Visited recently and Kiera provided outstanding service during my visit she was professional, efficient, and attentive; ensuring my order was correct! Her positive attitude truly reflected excellent customer service. Will be back!