Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple customers reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.
Food Quality
There were frequent complaints about cold food, incorrect orders, and inconsistent quality, particularly with sandwiches and fries.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted issues with sticky floors and overall cleanliness.
Positive Experiences
Despite the negatives, several customers highlighted friendly staff, good food, and quick service during their visits.
KP
Karlee P
5 days ago
1.0
I ordered a classic beef and cheddar with a medium sprite. Get to the window and he goes. Did you want a classic Roast Beef? I said a classic beef and cheddar, and there was three people standing there. They hand out the bag to me and there was people behind me. Otherwise, I would have backed up, but still managed to give me a roast beef sandwich. $5 for a sandwich I don't even like
JJ
Joy
Jan 28, 2026
3.0
The meat isn't as good as it used to be, but it's ok.
AV
Ashli Vrooman
Jan 12, 2026
2.0
Orderd a French Dip combo and didn't get the au jus. Come on, Arbys, what's a French dip without the Au jus? The rest of the order was right
JL
James LeVeque
Jan 7, 2026
2.0
My wife and I after a trying day wanted some comfort food before our 3-1/2 hour trip home. 4:30pm we were hoping to beat the rush hour. Walked in to an empty restaurant. Literally no customer inside. Aproaching the counter, it was as if we were ghosts. When a worker did come forward she told us she couldn't work the front and asked if anyone could help us before moving on. Two more people came over and seemed confused and iratated before just walking away. Finally, just as we considered walking out, we were addressed and after fumbling with the register took our order. As the reciept spit out the man took the receipt off the register and without looking directly at me just held his arm out continuing a conversation with his coworker. Again waited several minutes before recieving the food.The market fresh club was well built and tasty. Curly fries were cold. My wife's sandwich was tasty but very messy. We ate and left without another soul exterior the building. We love Arbys however this is the second time in Indiana that we left feeling angry and dissatisfied. Will not be back.
AS
Alison Stair
Dec 13, 2025
5.0
We were passing through Wabash in the middle of a snow storm and stopped in to eat. What a surprise! Restaurant was so clean and very festive for the holidays! Staff was so kind! Thanks for a nice rest from the storm!
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