McDonald's

3.3
1095 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2320 Hart St, Vincennes, IN
47591, United States

Hours

Reviews

3.3
1,095 reviews
5 stars
336
4 stars
202
3 stars
232
2 stars
110
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, particularly during busy hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Speed of Service

Numerous customers experienced long wait times for food, especially during peak hours, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in bathrooms.
  • MM
    Madison Dennis-Heckman (Max)
    Nov 14, 2025
    1.0
    Boyfriend asked me to leave 2 stars but I don’t even want to leave 1!! We waited 10 minutes in the drive through for 3 items, an order of fries, nuggets, and a mcchicken. They were not busy when we pulled up, staff was rude and dismissive. Handed our bag to us aggressively saying “here’s that” and nothing more. No one was in uniform, and they were walking around playing on their phones!! There’s lettuce and fries thrown everywhere in the bag and the foods not even warm. My boyfriend and I are now late for work because we waited a total of 15 minutes including our ordering. What bs!!
  • SL
    Shelby Legg
    Nov 8, 2025
    1.0
    Waiting over 40 minutes to get handed the wrong food and be ignored by employees and the manager for an additional 10 minutes is insane for a McDonald’s in Vincennes.
  • DD
    Doug Duncan
    Nov 1, 2025
    4.0
    The frys were cold
  • CP
    Craig P
    Oct 24, 2025
    5.0
    This location is a lot better they act professional mostly
  • TA
    Tiffani Archer
    Oct 23, 2025
    1.0
    This place dont even deserve the 1 star!!! I went through mcdonald's on Hart Street yesterday morning 10/22/25 to get my husband and daughter some breakfast, was in a hurry to get my child back to school as she just had a dr appointment. Opened her sandwich and BOOM a piece of wrapper paper from the cheese or something. What baffled me the most, was that it was directly under the top bun. They had to see this as they were putting on the bun to finish the sandwich!! This is a CHOKING hazard 🤦‍♀️ Absolutely disgusting.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2320 Hart St, Vincennes, IN?

McDonald's at 2320 Hart St, Vincennes, IN is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru available daily from 5:00 AM to 11:00 PM.