Wendy's

3.7
680 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1504 N Calumet, Valparaiso, IN
46383, United States

Hours

Reviews

3.7
680 reviews
5 stars
273
4 stars
153
3 stars
109
2 stars
43
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions noted in both dining and food preparation areas.

Service Speed

Customers experienced long wait times for their orders, even during non-peak hours, contributing to frustration.

Positive Experiences

Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the negative feedback.
  • DR
    Diana Roose
    Nov 14, 2025
    2.0
    Food hot and good frosty hang tag was the smallest I've ever seen.
  • KR
    Katie Reno
    Oct 11, 2025
    1.0
    Worst Wendy’s I’ve ever seen. Not only is there ALWAYS an issue with the food, every staff member there is horribly rude. Some young kid manager that closes told me he was “too busy doing manager things in the managers office to watch his employees that should know how to do their jobs” then hung up on me when I asked for his name. I gave them another chance on DoorDash and they didn’t hand the driver my drink, and all the food is mediocre at best. Save yourself the trouble and just go anywhere else.
  • AM
    Angelina Mora
    Oct 6, 2025
    2.0
    Employees at the drive thru were cursing and shouting loud enough to hear through the window. Food was disgusting.
  • JJ
    J
    Aug 31, 2025
    1.0
    The owner needs to teach their employees what customer service is. Maybe take them to a Chick Fil A, where the service is great every single time. The employees here have none to speak of and are either very rude or look like deer in headlights. Just went through the drive thru and the employee rudely asked, "Does that complete your order" after every item. At the window, the employee didn't say one word, certainly not hello, and not even a total. Just took the card and handed it back. There was all sorts of tomfoolery going on inside between workers. Owners and management need to review your surveillance footage to see what you're paying people to stand around doing. Then surprise, surprise the order was wrong! We were charged for food we didn't order, missing things that we did order, and what we did got was sloppy and cold. I won't go back until they fix their Gen Z stare at a minimum.
  • RB
    Rhea Becker
    Aug 30, 2025
    5.0
    I always enjoy their chili. Fries are awesome and don’t forget a Frosty

Frequently Asked Questions About Wendy's

Is Valparaiso Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.