Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, both in drive-thru and mobile orders.
Customer Service
Service quality varied significantly; some staff were described as pleasant and helpful, while others were noted for being rude and unprofessional.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items, though some customers did report satisfactory meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly regarding staff hygiene and the overall state of the restaurant.
Service Speed
Customers frequently noted slow service times, especially in the drive-thru, with some waiting excessively long for their orders.
VF
Val Freyenberger
1 day ago
5.0
It’s greatttt!
SM
Stephany Meredith
Feb 25, 2026
5.0
I ordered off the mobile app a Mcflurry and when I got there, the machine wasn’t working, but instantly offered to replace the item. The young gentleman helping me at the window was so kind and sweet, I didn’t even mind! Great service!
SS
Steve
Feb 8, 2026
1.0
I should stop going to this McDonald's, but its convenient and 2 out of 10 times the staff is pleasant and they get the order correct. Biggest problem is that most of the time the staff has the "i don't care" attitude and end up getting the order wrong especially in the drive-thru. The owner seems non existent and probably doesn't give a crap about customer satisfaction or that his employees make a bad name for his store.
I've read the reviews about this McDonald's and 99.5 % are bad reviews, Seriously..how long does it take McDonald's corporation to step in and handle this situation, retrain or restaff,something, because this store is giving them a bad name.
UM
ur mom
Feb 1, 2026
1.0
I got a mccrispy meal no pickle add mayo. When I went and checked my order there was no mayo and visible pickle rings showing that the sandwich had been sitting. Along with that the fires were barely warm and soggy. I went in and asked explained and asked if it could get remade. The young women who took it was in the manger crew neck with no hat or hair net for food safety(she wasn’t the one making my food thank god). But when she grabbed it from my hands before I could finish explaining why. Then proceeded to roll her eyes and throw it in the trash with an audible thud. Then I opened my new sandwich and they put 3x the normal amount of mayo. Over all not professional customer service and just disappointed coming from someone who’s worked in food before while having bad days and still being able to keep it professional.
MM
MPFUNK30
Jan 25, 2026
1.0
This is one of the rare times ive posted a review.
Look. Ive been to many many fast food places over my 20 yrs in the heating and air conditioning field. The one thing I look forward to with MC Donald's is just consistency .
I have to say something because I've been going to this McDonald's for the last 3 years.It's very close to my home. And I keep giving its second chances, because I understand that they're employing younger people. And have a high turnover rate. My biggest deal is no matter what time of the day it is they can never get the order right? It's always missing something.
Or it's the wrong stuff.
One time I went there. They messed up so bad that they gave me somebody else's food. That had a bite in cause everybody gave their stuff back. And they tried to figure it out by just handing the orders back out. In order that they are supposed to be in originally. Today is the first time I've gone back there in 4 months and they messed my order up again. There was 2 cars in a drivethrough one guy. I heard he had a mobile order. And I had seeing my order on the screen. And agreed to it and they still messed it up. They corrected it but the kid in the window looked at me like I was trying to take sandwiches for free
. Don't bother with the contact me at McDonald's at… dot org whatever. Let's just fix it. I don't want anything for free. I want everybody to make what they need to make these days. Those kids need to get paid. The owners need to make money. I understand I need to make money when I do something. Just fix it, get your management on point. Get these kids trained up.
Multibillion-dollar company, you can't get your order right in a very successful neighborhood. I mean, this shouldn't be happening. The only good thing i can say so far is I haven't gotten food poisoning yet. I under you can't make everybody happy but this is ridiculous. Advice to anybody that goes to that branch. Get your receipt because you're gonna need it
I promise you're gonna need it
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Where is McDonald's located in Valparaiso, Indiana?
McDonald's is located at 2150 Morthland Dr, Valparaiso, IN 46383, United States.
What nearby dining options are available near McDonald's at 2150 Morthland Dr?
Nearby dining options include ZENSHI Handcrafted Sushi, Starbucks, Rosati's Pizza, and another McDonald's location.
Are there grocery stores close to McDonald's in Valparaiso?
Yes, Strack & Van Til and ALDI USA are nearby grocery stores customers can visit before or after dining at McDonald's.
What automotive services can I find near this McDonald's location?
Nearby automotive service providers include Ford of Valpo Performance, Brendan Rios automotive repair, Barile Ford, Currie Motors Ford of Valpo, and Team Chevrolet.
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