McDonald's

3.5
1118 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2150 Morthland Dr, Valparaiso, IN
46383, United States

Hours

Reviews

3.5
1,118 reviews
5 stars
384
4 stars
254
3 stars
193
2 stars
87
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted cleanliness issues, particularly in the play area and dining space.

Customer Experience

Mixed feedback on customer interactions, with some praising friendly staff while others reported unprofessional behavior.

Drive-Thru Efficiency

Customers frequently complained about long wait times and inefficiencies in the drive-thru process.
  • AA
    Ambulocetus
    5 days ago
    1.0
    Worst McDonalds ever.. The burger was cold and the bun was tough. And the fries had so much salt that I had to throw them away.
  • AH
    Alice H
    Nov 9, 2025
    1.0
    I have been going to this location as it is right next to where I go grocery shopping. For three months I have gone thru the drive-thru to order sausage biscuits to take to work. I went today and ordered 4 sausage biscuits. I looked at the contents and it looked correct, felt heavy like my normal order. I get home to sit down and eat breakfast only to discover that the entire order was wrong and I was given four biscuits. I called the store and the young woman said "I remember that order. Sorry but you were charged for four biscuits and not four sausage biscuuts." I'll be taking my business elsewhere or make my own at home, it was more about convenience for me and my coworkers.
  • AP
    Alta Mace Pace
    Nov 3, 2025
    1.0
    This place is a total DUMP! Went through the drive thru for just a sausage and egg biscuit with a hashbrown (no drink), and I was at the main drive thru window watching THREE customers get their order taken on the other side before me when I was there FIRST. And at the window the guy just gave me my card with NO RECEIPT! Never met a business who did this so often, and this location of McDonald’s is the king of it. Then the guy opened the window and said “Sorry I thought you were gesturing that I got a booger on you” umm WHAT?!?!? GROSS!!! 🤮🤮 like was this dude picking his nose? Then handing everyone his cards back??? We already know McDonald’s is prone to create sicknesses with foods, but the cleanliness of workers being the biggest scare is bad enough! Then the biscuit had bacon on it (not sausage), which I was fine eating but its annoying the messed that up, and then they forgot the hashbrown too! So I had to wait at the second window because I checked my food and the guy saw me sitting there, then yelled “HOLD ON!” through the window which was rude as hell. Eventually I got my hashbrown and left… like for the final time ever because I’m not coming back here ever again. And you shouldn’t either. Time to boycott businesses for being unsanitary, unusual, and idiotic.
  • WN
    Wolf North
    Oct 26, 2025
    5.0
    Typical McDonald's... very short line...
  • GL
    Gloria Lodics
    Oct 23, 2025
    1.0
    Went thru drive thru- and was told there is a 10 minute wait. Then finally took order, pulled up to pay, cashier not very pleasant at all. Then drive up to get my meal- wow what an unpleasant person at the window. Handed our food. I looked through the bag and was missing an item- was trying to get girls attention, no avail. Finally I honked the horn she whipped her head around and came to the window and said "What?'. I advised did not get an item I had ordered and she said like what - told her and handed back bag and she ripped it out of my hand and then shortly came back with the bag and shoved it through the window. I won't be going back to that mcdonalds- nasty people. All around. Not my first problem with this McDonald's, but first time I'm complaining. They should close this place down.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2150 Morthland Dr, Valparaiso?

McDonald's at 2150 Morthland Dr, Valparaiso is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM at this McDonald's.