Dunkin'

3.9
539 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Valparaiso, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3310 Calumet Ave, Valparaiso, IN
46383, United States

Hours

Reviews

3.9
539 reviews
5 stars
267
4 stars
117
3 stars
54
2 stars
34
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru, impacting their overall experience.

Product Quality

There are concerns about the quality of food and drinks, with reports of stale donuts and poorly made beverages.

Management Issues

Several reviews mention unprofessional behavior from management and staff, indicating a need for better training and oversight.
  • VM
    Vi Mist
    Nov 7, 2025
    2.0
    My first time going there, the people are very nice and got my coffee out quick but in all honestly, they don't know how to make coffee. My ice coffee isn't drinkable and idk if they didn't hear my order but my coffee wasn't made right.
  • MS
    Meredith Seydel
    Sep 25, 2025
    5.0
    I went to this Dunkin today to pick up donuts for two of my classes who earned them (it was for tomorrow). I wasn’t going to be in so I had to get them a day early. The manager (I assume) was so incredibly nice. He asked if I was a teacher and gave me a really great deal. Little did he know that I was picking them up early because my mom was admitted to the hospital with a possible heart attack, and I didn’t want to let my kiddos down tomorrow by not having them. He even offered me one of their Halloween buckets. He has no idea how much this little gesture helped me when I was in the verge of tears and going through something. Thank you!
  • BB
    Brandon Bradley
    Sep 6, 2025
    1.0
    I will never be back! Ever! I tried this location, because I could NEVER receive my order in a timely fashion at the Portage location on 6 either, EVER. I only order one drink, a cappuccino blast. Out of curiousity, I went online to see how long it should take and the process it takes to make this drink. At a snails pace, TWO MINUTES! I waited twenty minutes in line plus five minutes behind the cars in front of me this morning. Everyone received their orders ahead of me accept guess who? me, I was told to pull up and they would bring it out, furious at this point, but hid it well I proceeded to the front where I parked ......waited, and waited and waited some more!!! no one, no drink, nothing. I left without it after seven minutes $6.42 down the drain, and they can keep it, it is the last they will ever get from me again.The service sucks at all of these locations, at least the effiency for that matter. Guess I will find something cold at Starbucks to like instead.
  • KR
    Kat Riley
    Aug 28, 2025
    5.0
    Usually fast drive-through service and very friendly whether I go inside or not!
  • MS
    Ms. South
    Aug 17, 2025
    1.0
    I never have an issue with being asked to pull around and wait for my food, but I watched them hand my bag to someone that was behind me in line and was told they would "be right back" with my food. It was just a $5 meal and I already had my coffee. It wasn't a huge order yet I spent 20 minutes waiting and watching a bunch of people come in and out. I was on track to be early for work and ended up being late because I didn't want to go in the store and rush them. I don't ask for receipts so I couldn't fill out a survey - hence the review.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Valparaiso, IN?

Dunkin' is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

Does Dunkin' in Valparaiso offer delivery or pick-up services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.