Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3029 N Calumet Ave, Valparaiso, IN
46383-2609, United States
Hours
Reviews
4.3
450 reviews
5 stars
268
4 stars
115
3 stars
27
2 stars
13
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while many praise friendly and helpful service, others report rudeness and poor order accuracy.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and delicious meals, while others complain about overcooked items and incorrect orders.
Speed of Service
Service speed varies significantly; some customers appreciate quick service, while others report long wait times and slow order fulfillment.
Value for Money
Customers express mixed feelings about pricing, with some finding it reasonable for the quality, while others feel it is too high for the portion sizes.
- MBMolly Brooks6 days ago1.0We stopped coming to this DQ because they skimp on all toppings and quality. For what you pay, customers should definitely receive a better product. We gave them another try to see if things had improved - nothing has. We ordered our usual and our items were majority ice cream with hardly any toppings. Even the photos on DQ website show them with more toppings. We spoke to the manager and she did nothing to accommodate us. We didn't even receive a receipt to be able to voice a concern on their website for customer feedback since one is required to submit it. Do better DQ, care about your product and customers.
- KRKerry RustDec 20, 20251.0While ordering the staff cut us off and I was not able to complete our order. The shake was nothing but a glass full of chocolate ice cream. The window staff couldn’t speak or say thank you, just held everything side ways out the window. I drove 20 miles before ice cream in the shake melted enough to drink it. Customer experience goes a long way. I certainly have to say your staff needs training with how to respect customers
- CCCraigNov 19, 20254.0A very solid and consistent experience with this location, always well above average! Dined in for dessert and both our treats were better than expected! Thank you! Keep up the great work!
- BUBob UryckiAug 22, 20255.0Friendly and helpful staff. Restaurant was clean and food came out fresh and hot.
- SMSelena MartinAug 14, 20255.0Great place, amazing food and ice cream, and always fast! Owners are kind and treat their staff amazing. Always the best place for a treat!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of products does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes and malts, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Valparaiso, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats, high chairs, and wheelchair accessibility.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill features a drive-thru for customer convenience.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can place online orders for pickup via Dairy Queen's official ordering website.
Does Dairy Queen Grill & Chill have outdoor seating options?
Yes, the restaurant offers outdoor seating along with indoor seating.
Is there a restroom available for customers at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides restroom facilities for customers.
What popular shopping center is located near Dairy Queen Grill & Chill?
Cumberland Crossing shopping center is located nearby and can be visited before or after enjoying your meal.
Are there other food options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Burger King for fast food, Pesto's Italian Restaurant for Italian cuisine, and El Amigo Restaurant for Tex-Mex food.
What nearby services can help with errands or shopping when visiting Dairy Queen Grill & Chill?
Close to Dairy Queen Grill & Chill are UPS Access Point locations for shipping, T-Mobile and Boost Mobile stores for mobile needs, and House of Fabian: Valparaiso Florist for floral arrangements.