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Dairy Queen Grill & Chill

4.3
(454 reviews)

Business Details

3029 N Calumet Ave, Valparaiso, IN
46383-2609, United States
(219) 464-4455
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3029 N Calumet Ave, Valparaiso, IN
46383-2609, United States

Hours

Reviews

4.3
454 reviews
5 stars
274
4 stars
115
3 stars
27
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, although some reported issues with rudeness and lack of training.

Food Quality

While many enjoyed the food and ice cream, there were complaints about inconsistent quality, particularly regarding portion sizes and overcooked items.

Service Speed

Customers noted a mix of experiences with service speed, with some reporting fast service while others experienced long wait times and order inaccuracies.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall experience.

Pricing Concerns

Several reviews mentioned high prices relative to the quality and portion sizes, leading to dissatisfaction among some customers.
  • HC
    Hailey Colby
    Jan 30, 2026
    5.0
    Hot fudge with banana is awesome
  • CP
    Calvin Paolone
    Jan 17, 2026
    5.0
    Best place of all time
  • JH
    Jennifer Hoefler
    Jan 17, 2026
    5.0
    This is THE best DQ. Not only is the food always amazing….. but the staff is incredible! The owners go above and beyond all the time. They constantly are active in the day to day service and the community! I will forever recommend this establishment.
  • BH
    Becca Hoefler
    Jan 16, 2026
    5.0
    This Dairy Queen is amazing every single time! The restaurant is always clean, well-run, and welcoming, but what really stands out is the staff. The employees are friendly, hardworking, and go out of their way to make sure customers are taken care of. Orders are made quickly and correctly, and you can tell they take pride in their work. Whether it’s a quick stop for ice cream or a full meal, the service is consistently excellent. This location truly sets the standard for great customer service — highly recommend!
  • MB
    Molly Brooks
    Jan 6, 2026
    1.0
    We stopped coming to this DQ because they skimp on all toppings and quality. For what you pay, customers should definitely receive a better product. We gave them another try to see if things had improved - nothing has. We ordered our usual and our items were majority ice cream with hardly any toppings. Even the photos on DQ website show them with more toppings. We spoke to the manager and she did nothing to accommodate us. We didn't even receive a receipt to be able to voice a concern on their website for customer feedback since one is required to submit it. Do better DQ, care about your product and customers.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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