Dairy Queen Grill & Chill

3.9
561 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2002 Laporte Ave, Valparaiso, IN
46383-5932, United States

Hours

Reviews

3.9
561 reviews
5 stars
285
4 stars
120
3 stars
61
2 stars
18
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly and efficient staff, while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoy the burgers and ice cream, while others report issues like cold food and poorly made items.

Cleanliness

The restaurant is generally noted for being clean, especially after recent renovations under new ownership.

Order Accuracy

There are frequent complaints about incorrect orders and inadequate responses from staff when issues arise.

Value for Money

Customers express concerns about rising prices and perceived value, with some feeling that portions and quality do not justify the cost.
  • KB
    Kristi Babulic
    Sep 19, 2025
    1.0
    If you’re craving cold ice cream and crispy fries, this is NOT the place. By the time you leave, your Blizzard has turned into a milkshake and your fries are limp enough to qualify as wet noodles. The service? Let’s just say the employees act like you personally ruined their day just by showing up. I even gave this place a couple more tries, thinking maybe I just caught them on an “off day” turns out every day here is an off day. Save yourself the disappointment (and the soggy fries) and pick a different Dairy Queen.
  • JB
    Janina Boladz
    Sep 18, 2025
    5.0
    Always a pleasure to dine here. Food is accurate and delicious! Staff is always friendly.
  • GG
    g gg
    Aug 18, 2025
    3.0
    Please stop playing youtube copyright free music.
  • BG
    Brandon Gipp
    Aug 15, 2025
    5.0
    Love the food. Restaurant is always clean and employees are courteous.
  • JE
    Janee Escobedo
    Aug 4, 2025
    1.0
    The guy Will - WAS TERRIBLY RUDE! HE WORKED THE WINDOW AND I ASKED FOR MORE SLUSH AND HE GAVE ME ICE. THEN HE ROLLED HIS EYES AND PRETENDED TO ALMOST DROP MY ICE CREAM THROUGH THE DRIVE THRU. I WILL NEVER RETURN HERE AGAIN FOR THE SERVICE WAS TERRIBLE AND I’D RATHER DRIVE THE EXTRA 15 MINUTES TO HAVE BETTER SERVICE. Fire that guy for he was even being rude to the next customer.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill at 2002 Laporte Ave, Valparaiso, IN?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.