Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
566 reviews
5 stars
288
4 stars
120
3 stars
61
2 stars
18
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Food Quality
The quality of food received mixed reviews, with some customers enjoying fresh and delicious meals, while others complained about cold food, incorrect orders, and poor presentation.
Cleanliness
Several reviews highlighted cleanliness and maintenance improvements under new ownership, although some customers still reported unsanitary practices.
Order Accuracy
There were multiple complaints regarding incorrect orders and issues with menu items not being available or not prepared as expected.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
- SRSusan Rhodus1 day ago5.0Great place! Food taste great!
- JHJeff HickmanDec 30, 20255.0We have always had a great experience ordering from here. The staff is super polite. They never mess up an order. My wife loves their turtle pecan blizzard! Their chicken tenders basket is a great deal. We always come back.
- BFBella FuentesDec 24, 20255.0The food was great, my burger was cooked fresh as well as my fries! The staff was very kind and helpful with any question I had! Very pleased
- AHAlicia HeitzDec 21, 20251.0Ordered two Oreo Snowdrift blizzards and an eggnog milkshake. The drive thru menu says "served upside down or the next one is free". They handed all three items to me in a drink carrier, so they weren't served upside down. When I mentioned it, the guy said "we are doing that at our front.", then said "here I will do. You want me to do it?" Trying to have me hand them back so he could serve them upside down. Why? So he obviously didnt want to honor the menu statement.
- AAAxexNov 24, 20251.0I watched one employee make over a dozen ice cream sandwiches without gloves on. I specifically asked for my food to be made with gloves on and they guy making my daughters ice cream didn't care. The guy at the counter seemed to get more rude after I asked for gloves. Annoyed almost. Won't come back to this location. Gross. Why doesn't anyone hire employees that care about food and safety standards?
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill at 2002 Laporte Ave, Valparaiso, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.
Is the Dairy Queen location at 2002 Laporte Ave family-friendly?
Yes, it is family-friendly with amenities like booster seats, high chairs, and a kid-friendly menu.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has both drive-thru service and outdoor seating available for customers.
Are the facilities at Dairy Queen Grill & Chill accessible to people with disabilities?
Yes, the restaurant is wheelchair accessible and also offers restrooms for customer convenience.
Is Wi-Fi available at Dairy Queen Grill & Chill in Valparaiso?
Yes, free Wi-Fi is available for customers at this location.
How can I order food online from Dairy Queen Grill & Chill in Valparaiso?
You can place orders for pickup through their online ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/10947/
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Orange Julius for more ice cream options, Country Inn & Suites by Radisson for accommodation, and Culver's, another fast food restaurant with burger options.
Are there financial services near Dairy Queen Grill & Chill to withdraw cash or manage banking?
Yes, nearby financial services include Valparaiso Circle ATM and 1st Source Bank for your banking and ATM needs.
What healthcare services are available around the Dairy Queen Grill & Chill location in Valparaiso?
Nearby healthcare services include Brickyard Healthcare - Valparaiso Care Center, ATI Physical Therapy, Porter Emergency Medical Service, and Flexeon Rehabilitation.