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Dairy Queen Grill & Chill

3.9
(567 reviews)

Business Details

2002 Laporte Ave, Valparaiso, IN
46383-5932, United States
(219) 462-9643
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2002 Laporte Ave, Valparaiso, IN
46383-5932, United States

Hours

Reviews

3.9
567 reviews
5 stars
290
4 stars
119
3 stars
61
2 stars
19
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and delicious meals, while others reported issues with food freshness and preparation.

Customer Service

Customer service experiences vary widely; many praised friendly and helpful staff, while others reported rude behavior and poor service.

Cleanliness

The location is generally described as clean, especially after recent renovations under new ownership.

Order Accuracy

Several customers experienced issues with incorrect orders and inadequate responses from staff when addressing these problems.

Ice Cream Quality

Ice cream quality is inconsistent, with some customers receiving melted or poorly prepared items.
  • HP
    Honesty MUST be policy
    Jan 28, 2026
    5.0
    Unlike that other review, they don’t ASK for tips, it’s an option the card reader gives, no one has ever asked me to tip! Iv always had great experiences here. My food is always fresh and the employees are always kind and helpful. This DQ is far better than the other one in valpo!
  • AU
    A Google User
    Jan 24, 2026
    2.0
    Ordered the pretzel sticks with extra salt. This is what they served. The burger wasn't fresh either. This is the only DQ I've been to that asks for tips. This location is good for ice cream but avoid ordering food at this location.
  • SR
    Susan Rhodus
    Jan 11, 2026
    5.0
    Great place! Food taste great!
  • JH
    Jeff Hickman
    Dec 30, 2025
    5.0
    We have always had a great experience ordering from here. The staff is super polite. They never mess up an order. My wife loves their turtle pecan blizzard! Their chicken tenders basket is a great deal. We always come back.
  • AH
    Alicia Heitz
    Dec 21, 2025
    1.0
    Ordered two Oreo Snowdrift blizzards and an eggnog milkshake. The drive thru menu says "served upside down or the next one is free". They handed all three items to me in a drink carrier, so they weren't served upside down. When I mentioned it, the guy said "we are doing that at our front.", then said "here I will do. You want me to do it?" Trying to have me hand them back so he could serve them upside down. Why? So he obviously didnt want to honor the menu statement.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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