Customer service experiences are mixed, with some praising friendly and efficient staff, while others report rude behavior and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoy the burgers and ice cream, while others report issues like cold food and poorly made items.
Cleanliness
The restaurant is generally noted for being clean, especially after recent renovations under new ownership.
Order Accuracy
There are frequent complaints about incorrect orders and inadequate responses from staff when issues arise.
Value for Money
Customers express concerns about rising prices and perceived value, with some feeling that portions and quality do not justify the cost.
KB
Kristi Babulic
Sep 19, 2025
1.0
If you’re craving cold ice cream and crispy fries, this is NOT the place. By the time you leave, your Blizzard has turned into a milkshake and your fries are limp enough to qualify as wet noodles. The service? Let’s just say the employees act like you personally ruined their day just by showing up. I even gave this place a couple more tries, thinking maybe I just caught them on an “off day” turns out every day here is an off day. Save yourself the disappointment (and the soggy fries) and pick a different Dairy Queen.
JB
Janina Boladz
Sep 18, 2025
5.0
Always a pleasure to dine here. Food is accurate and delicious! Staff is always friendly.
GG
g gg
Aug 18, 2025
3.0
Please stop playing youtube copyright free music.
BG
Brandon Gipp
Aug 15, 2025
5.0
Love the food. Restaurant is always clean and employees are courteous.
JE
Janee Escobedo
Aug 4, 2025
1.0
The guy Will - WAS TERRIBLY RUDE! HE WORKED THE WINDOW AND I ASKED FOR MORE SLUSH AND HE GAVE ME ICE. THEN HE ROLLED HIS EYES AND PRETENDED TO ALMOST DROP MY ICE CREAM THROUGH THE DRIVE THRU.
I WILL NEVER RETURN HERE AGAIN FOR THE SERVICE WAS TERRIBLE AND I’D RATHER DRIVE THE EXTRA 15 MINUTES TO HAVE BETTER SERVICE.
Fire that guy for he was even being rude to the next customer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill at 2002 Laporte Ave, Valparaiso, IN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.
Is the Dairy Queen location at 2002 Laporte Ave family-friendly?
Yes, it is family-friendly with amenities like booster seats, high chairs, and a kid-friendly menu.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has both drive-thru service and outdoor seating available for customers.
Are the facilities at Dairy Queen Grill & Chill accessible to people with disabilities?
Yes, the restaurant is wheelchair accessible and also offers restrooms for customer convenience.
Is Wi-Fi available at Dairy Queen Grill & Chill in Valparaiso?
Yes, free Wi-Fi is available for customers at this location.
How can I order food online from Dairy Queen Grill & Chill in Valparaiso?
You can place orders for pickup through their online ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/10947/
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Orange Julius for more ice cream options, Country Inn & Suites by Radisson for accommodation, and Culver's, another fast food restaurant with burger options.
Are there financial services near Dairy Queen Grill & Chill to withdraw cash or manage banking?
Yes, nearby financial services include Valparaiso Circle ATM and 1st Source Bank for your banking and ATM needs.
What healthcare services are available around the Dairy Queen Grill & Chill location in Valparaiso?
Nearby healthcare services include Brickyard Healthcare - Valparaiso Care Center, ATI Physical Therapy, Porter Emergency Medical Service, and Flexeon Rehabilitation.