Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, floors, and bathrooms.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items.
Customer Service
Service was frequently criticized for being rude or inattentive, with some staff appearing more focused on each other than on customers.
Order Accuracy
Many reviews mentioned issues with incorrect orders, including missing items and wrong menu selections.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, leading to frustration.