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Arby's

3.8
(681 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2101 N Calumet Ave, Valparaiso, IN
46383, United States

Hours

Reviews

3.8
681 reviews
5 stars
272
4 stars
204
3 stars
93
2 stars
47
1 star
65

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, floors, and bathrooms.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items.

Customer Service

Service was frequently criticized for being rude or inattentive, with some staff appearing more focused on each other than on customers.

Order Accuracy

Many reviews mentioned issues with incorrect orders, including missing items and wrong menu selections.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, leading to frustration.
  • SM
    Sherry Murray
    Jan 6, 2026
    1.0
    Absolute filth in the common area!!! I’d hate to see the kitchen and food storage. Unacceptable!!!
  • MS
    Michelle Santos
    Dec 10, 2025
    2.0
    So I have not been to this Arby’s in a while . Stopped by on my lunch break for a quick bite . I regret it 😑 The meat was not Flavorful at all . I couldn’t even finish my sandwich . The cheese sticks tasted Great and service was fast and friendly . Oh also dead NAT by drink station . No I’ll pass next time and order somewhere else
  • KC
    Kim Campbell
    Dec 10, 2025
    1.0
    My mom and I stopped here on Monday evening, the roast beef was dried out and a strong odor coming from both our sandwiches. We ordered a medium crinkle fry and they were so cold that we couldn’t even eat them. The girls working could have cared less. Needless to say that will be my last trip here. $18.00 for something we threw away because you couldn’t eat it!
  • HG
    Helen Green
    Dec 5, 2025
    5.0
    Went to Arby's at around 12:30 for a snack. The woman working the front counter was the awesome. She may of been a manager, she delegated the rest of staff in a professional manner, if she isn't a manager she should be.
  • SW
    Sarah Wadle
    Nov 18, 2025
    5.0
    Its a fast food restaurant that really isn't fast in food service, but it's Arby's. 😀

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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