Customers frequently reported slow service, unorganized staff, and poor handling of orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or improperly prepared items.
Friendly Staff
Despite the issues, several customers praised the friendliness and helpfulness of the staff.
Pricing Concerns
Many customers commented on the high prices relative to the quality of food and service.
LN
Lora Norquest
Jan 3, 2026
5.0
Picked up a DQ cake for birthday
MB
Mark Blunk
Dec 17, 2025
4.0
Decent burgers
MK
Meghan Kerr
Dec 15, 2025
1.0
Two sets of hours were displayed, one specifically said drive thru was open until 9pm. I went there around 7:15 for the drive thru. I sat there for a few minutes waiting for my order to be taken,but it never was. If hours are posted they should be the correct ones.
CL
Chris Legler
Oct 30, 2025
5.0
I went through the drive through for a strawberry shake. I love the bits of strawberry that are in it and it was so refreshing! The server was so friendly and smiled a lot as she took my money and gave me my shake. I was glad I stopped there!
SM
shura mckinney
Sep 26, 2025
3.0
Please fix the pothole in front of your drive through omg
It is located at 4961 W State Road 47, Thorntown, IN 46071-9493, United States.
What are the opening hours of Dairy Queen Grill & Chill?
They are open daily from 10:30 AM to 9:00 PM, with some holiday exceptions.
Are there any holiday hours or closures I should be aware of?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, they are open from 10:30 AM to 6:00 PM, and on December 31, 2025, they follow regular hours (10:30 AM to 9:00 PM).
Does Dairy Queen Grill & Chill offer drive-thru and seating?
Yes, the location provides both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly and welcomes children.
How can I place an order from Dairy Queen Grill & Chill?
You can order online via their pickup order URL at https://www.dairyqueen.com/en-us/order/pickup/n/11792/ or use their mobile app for exclusive deals.
What other businesses are located near Dairy Queen Grill & Chill?
Nearby businesses include Amy Smith DVM (veterinarian), Thorntown Veterinary Clinic, Collins Equipment, Gregg Heating & Cooling LLC, and Turn of the Century Wood.
I’m visiting Thorntown Veterinary Clinic; can I grab a meal or treat nearby?
Yes, Dairy Queen Grill & Chill is nearby and offers fast food, soft-serve ice cream, and shakes, making it a convenient stop for food or dessert after your visit.
Can customers combine a visit to nearby attractions with a meal at Dairy Queen Grill & Chill?
Yes, customers can enjoy a meal or ice cream at Dairy Queen Grill & Chill while visiting local businesses such as Collins Equipment or Gregg Heating & Cooling LLC in the Thorntown area.