Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and disrespect from employees.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals while others received cold or improperly prepared items.
Cleanliness
The restaurant was noted for its cleanliness in several reviews, although some customers reported issues with food freshness.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong food being served.
NJ
Nancy Johnson
Dec 27, 2025
1.0
We stopped in for supper after getting home later than expected. The young woman that waited on us (after an extended wait) walked up, leaned against the wall and said, "I'm still on break." I said, "okay." She leaned against the wall for a couple minutes before saying, "what do you need?" I should have said, better customer service! Not a thank you in sight. No need to return. I know the business is hard but hi might have been better!
KB
Katelyn Barker
Nov 7, 2025
5.0
I don't know her name, but she worked in the drive thru. She has red hair, and I think a piercing on the side of her lip. Anyways, she was amazing. Her service was TOP TIER. She had a smile on her face and everything. My boyfriend thought I knew her, I'm like nope she's just giving the service that people deserve. She was awesome for real!!
LD
Lori Deboard
Oct 25, 2025
2.0
Food barely warm, asked for curly fries and cheese. Gave no cheese, and didnt pay attention much to front counter and had to be told by another employee I was their.
SE
Stacie Ebah
Oct 20, 2025
5.0
Employee suggested the new steak sandwich. It was so amazing. She was very friendly and knowledgeable. Will definitely be going back there
AV
Audrianna Velasquez
Oct 13, 2025
1.0
Just a heads up for anyone thinking about grabbing Arby’s me and my boyfriend went there last night for dinner, and halfway through my meal I found a hard piece of beef in my Beef n’ Cheddar sandwich. And I mean HARD.
I normally wouldn’t make a big deal out of something like that, but this really threw me off.
A few hours later we both started feeling super nauseous, and by this morning we were actually throwing up.
Our daughter had Wendy’s and she’s totally fine, so i don’t think it’s a random bug.
Honestly, I think this Arby’s needs an inspection asap just incase.
Needless to say, we won’t be back for a long while.