Arby's

4.2
996 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2155 Lafayette Ave, Terre Haute, IN
47805, United States

Hours

Reviews

4.2
996 reviews
5 stars
499
4 stars
293
3 stars
123
2 stars
38
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service experiences.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple reviews mentioning filthy conditions and unsanitary bathrooms.

Food Quality

While many customers enjoyed the food, there were complaints about portion sizes shrinking and food being served cold or improperly prepared.

Pricing

Several reviews noted that prices have increased while the quality and quantity of food have declined, leading to dissatisfaction.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with reports of slow service and incorrect orders.
  • JB
    Jeremy Burkett
    1 day ago
    1.0
    My mental handicapped friend went in there to get his family supper. The manager was very rude to him . She made it clear in her actions and attitude that she didn't want to be bothered with him. He ask if she could put it in a bag for him . She got bags thrown them on the counter for him to do his self. I don't think much of someone miss treating someone because of their handicap.very sad .
  • AG
    Angie Green
    Nov 13, 2025
    5.0
    Today was a good day. But most of the time there may be a couple people in drive-thru and nobody inside and it may take you 45 minutes to get your food. But for the most part good food. And you guys have the best shakes around.
  • IS
    Iliana Smith
    Oct 7, 2025
    1.0
    Rude workers literally every time I come to this location. Regardless of coming in or going to drive thru never had a good experience. Not to mention the gnats and flies you have to fight off the whole time you eat. And a big ole dead fly sitting next to us while we ate.
  • JB
    Jon Bruce
    Aug 28, 2025
    1.0
    Filthy store, lazy staff, poor management!!! 2 managers sitting in the filthy lobby seemingly doing nothing. Urine on the men’s bathroom floor was a great addition!!! No C02 so all the soda was flat, not one sign in sight to create awareness. We were met with an attitude when mentioning the soda was flat. TOTAL GARBAGE. Management did a lot of yapping amongst themselves while the store front was in disarray. I hope the atmosphere doesn’t bleed into the kitchen. I’m scared to see how it looks.
  • NP
    Nicole Parks
    Aug 15, 2025
    3.0
    Cashier with long hair was rude and had a Attitude for no reason. If you hate your job Quit.