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Brand Certified

Arby's

4.2
(999 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2155 Lafayette Ave, Terre Haute, IN
47805, United States

Hours

Reviews

4.2
999 reviews
5 stars
501
4 stars
293
3 stars
123
2 stars
38
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude or unhelpful staff, with several instances of poor customer service experiences.

Food Quality

While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and shrinking portion sizes.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices relative to portion sizes and overall value.
  • ES
    Edward Scarbrough
    Feb 10, 2026
    5.0
    Little slow but food was great
  • JB
    Jeremy Burkett
    Jan 12, 2026
    1.0
    My mental handicapped friend went in there to get his family supper. The manager was very rude to him . She made it clear in her actions and attitude that she didn't want to be bothered with him. He ask if she could put it in a bag for him . She got bags thrown them on the counter for him to do his self. I don't think much of someone miss treating someone because of their handicap.very sad .
  • AG
    Angie Green
    Nov 13, 2025
    5.0
    Today was a good day. But most of the time there may be a couple people in drive-thru and nobody inside and it may take you 45 minutes to get your food. But for the most part good food. And you guys have the best shakes around.
  • IS
    Iliana Smith
    Oct 7, 2025
    1.0
    Rude workers literally every time I come to this location. Regardless of coming in or going to drive thru never had a good experience. Not to mention the gnats and flies you have to fight off the whole time you eat. And a big ole dead fly sitting next to us while we ate.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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