Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals while others received cold or poorly prepared items.
Service Experience
Customer service experiences varied, with some praising friendly staff while others noted rudeness and poor management.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
JB
Jamie Brown
Dec 3, 2025
2.0
They can't get the orders right. They don't included the Aus Ju. And the manager is rude.
RW
Renett Wms
Nov 4, 2025
1.0
I ordered 2 of the new Turkey Club sandwiches with a order of fries but received the Gobbler sandwiches
After driving away about a mile down the highway I realized it and called back. I was told by tye person answering the phone that he was clocking out and someone else would help me. I could hear chatter in the background talking for a while and then when the manager answered. I explained that it would be hard to turnaround because of the construction but I could come back the next day. She told me to just bring the food back the NEXT day, which was I did bring the sandwiches back but since there was nothing wrong with the fries and drink she couldn’t replace them. Mind you I was the highway in the middle of a construction area no where to tourn around without going to the next city then coming back. I bought the food because I was hungry, so yes I ate the fries but seems like they would have replaced what I purchased for there mistake.
So I purchased another order of fries and drink.
JB
Jamie Brown
Oct 16, 2025
2.0
The drive thru crew was goofing off too much to get the order right. When asked to fix it, they admitted to hearing us order it right, made the food, but then didn't include it because they forgot to ring it up the way we said it. Makes no sense.
ST
sheila Trombley
Oct 13, 2025
1.0
Macncheese cold steak nuggets were burnt
BA
Ben A
Oct 10, 2025
2.0
Neither the sandwich nor the fries were very warm at all. Staff was friendly.