Service Issues
Customers frequently reported long wait times, forgotten orders, and poor service, particularly during busy hours.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold items, incorrect orders, and overall poor food quality.
Staffing Problems
Numerous reviews highlighted staffing shortages, leading to slow service and unclean conditions.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Positive Staff Interactions
Despite the issues, some customers mentioned friendly and helpful staff members who provided good service.