McDonald's

2.6
1125 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
902 S Huntington St, Syracuse, IN
46567, United States

Hours

Reviews

2.6
1,125 reviews
5 stars
193
4 stars
170
3 stars
206
2 stars
139
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and the presence of flies.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and order accuracy.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative reviews.
  • JB
    junior barker
    2 days ago
    1.0
    This is the worst McDonald's I've ever been to always out of something every time I've been there so go at your own risk
  • GB
    genesis butler
    Nov 16, 2025
    2.0
    The employees are nice but my fries were soggy, the food (especially chicken items) were extremely overcooked, they were dark and extra crispy. I also ordered a plain item that they put everything on, and it looks like they tried miserably to wipe it clean once they realized their mistake. It was not busy at all, so I don’t understand why my food was so rushed and such bad quality.
  • CC
    Carl
    Nov 5, 2025
    5.0
    The former manager, his name name started with an R really took excellent care of us, and gave me a lot better opinion of this mcdonald's.. I really think he should be made manager again. He took time to take care of us.
  • MB
    Matt Bennett
    Oct 31, 2025
    1.0
    Just a really bad environment. Horrible costumer service. I went through the drive thru and paid for a 6 piece happy meal with extra fries a water and honey mustard. Got a 4 piece apple slices and no sauce. When I went in to rectify the issue, the manager was absolutely awful. She ignored me, and yelled at the employee near her to "take care of the counter." Said employee then came up to me and snappedz and snatched the apple slices from my hands. I would stay away from here. Employee mentioned was named Max. Not sure of the manager.
  • NH
    Natalya Holder
    Oct 25, 2025
    1.0
    Ordered breakfast off the Mcdonald’s app at 10:52 mind you there breakfast ends at 11:00 but no when I get there they can’t serve it-to me because breakfast ended. When it should have been ready anyways. So left without it.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 902 S Huntington St, Syracuse, IN?

McDonald's at 902 S Huntington St is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

When is the McDonald's drive-thru open at this location?

The drive-thru is open from 5:00 AM to midnight Monday through Wednesday, and Sunday. On Thursday it is open from 5:00 AM until 4:00 AM the next day. It operates 24 hours on Friday and Saturday.