Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, such as undercooked items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Ice Cream
The ice cream received positive feedback, with many customers enjoying the flavors, although there were complaints about the consistency of certain items.
JA
Jessica Anderson
Oct 31, 2025
4.0
Usually always have a good experience.
DF
David Fodge
Oct 20, 2025
5.0
Lighting was fine for time of day
JH
James Hunt
Oct 2, 2025
4.0
Typical DQ. Staff could have been more friendly
MW
Marla Waldenville
Sep 23, 2025
5.0
Kay was so amazing. I locked my keys in my vehicle and she offered to put the sundaes i ordered for a couple patients in the freezer to keep them good. The cheeseburger and onion rings hit the spot even though I was angry with myself for locking the keys inside my vehicle
TH
Tyler Hoover
Aug 26, 2025
1.0
If you like your chicken greedily sauced and barely tossed, getting ripped off on undercooked fries and running out of your dinky little dipping sauce before you're done with your 6 chicken strips. While being charged too much for something that doesn't live up to the expectations? Then you'll LOVE Syracuse indiana dairy queen 😂