Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,136 reviews
5 stars
351
4 stars
252
3 stars
226
2 stars
99
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders often being incorrect.
Food Quality
Many reviews mentioned issues with food quality, including cold fries, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with reports of flies, unclean bathrooms, and greasy floors.
Customer Service
Customer service was inconsistent, with some staff being friendly while others were reported as rude or unhelpful.
Management Issues
Several reviews indicated a lack of effective management, leading to poor service and operational problems.
- SHSarah HartmanAug 18, 20252.0Ordered two sandwiches and they were both made incorrectly, they didn’t listen to what was said but just pulled two off the warmer. Price was expected and bathrooms decently clean.
- MBMathew BeboutAug 14, 20251.0This McDonald's is one of the worst I've been to. Being a local with kids, we frequent this location. We use the mobile app all the time and pick up through the drive through. You are parked 9 out of 10 times for even drinks. My kids ordered McChickens one time and 2 of them were missing a bun. I ordered a daily double burger the other night and it didn't have a burger patty on it. The fries are frequently cold. The coffee is bitter. The inside is not very clean. The list goes on and on .. Do better Sullivan McDonald's.
- JMJesse MarcelleAug 14, 20251.0I swear the McDonalds in this town is the worst I’ve ever seen. Having kids you unfortunately become familiar with it and don’t have a lot of high expectations on food quality. However, this particular location has no concept the term fast food means it’s to be, indeed, fast food especially when you order ahead by 20 minutes and are trying to get a child to school. Add to it the time I ordered for my oldest during clinicals and the idiotic person at the counter argued with her saying she was at the wrong store because the receipt had the address as US 154 instead of Wolfe Street. Then when I called in to get a refund the manager tried to justify it by arguing the address on the app didn’t match the receipt. She ended up having to leave because she was going to be late and had no lunch. If that wasn’t bad enough, you have to expect to stop in the Walmart parking lot because inevitably the order is going to be wrong. Or there’s my favorite of them substituting crap you did NOT order because they were too lazy to actually prepare what you ordered. When I called in they no joke said “well we thought it would be okay.” Then you never know what the state of the food is going to be because they literally have no problem serving you hamburgers with meat that is clearly overcooked or even burned. If you are on the road drive past this place and stop in Vincennes.
- CMCate MonroeAug 3, 20251.0Longest drive thru wait ever!! I waited in the drive thru line for 26 minutes. I will not return to.this location!
- LPLogan PriceAug 2, 20251.0Waiting for 10 minutes they just looked at us
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Sullivan, IN?
McDonald's in Sullivan, IN is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 9:30 PM, and on Friday and Saturday from 5:00 AM to 10:30 PM.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's in Sullivan offers a drive-thru service open daily from 5:00 AM to 11:00 PM.
How can I order McDonald's for delivery or pickup?
You can order through the McDonald's App available on iOS and Android or online at https://mcdonalds.order.online/business/-5579. They also offer curbside pickup.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 755 W State Road 154, Sullivan, IN 47882, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Burger King, Subway, and Hardee's for more variety in dining.
Can I find gas stations near McDonald's for a quick fuel stop?
Yes, nearby gas stations include BP America, Sunoco, Marathon Gas, and Sullivan Smoke Shop which also offers convenience store items.
What nearby places could I visit before or after dining at McDonald's?
You can visit Walmart Sullivan for shopping, Sullivan Elks Golf Course for outdoor activities, or the Abundant Grace House of Prayer for community events.
Does this McDonald's offer any rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.