Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables, greasy floors, and the presence of flies.
Customer Service
Feedback indicated a lack of friendly service, with some employees displaying poor attitudes and inadequate customer interaction.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold fries, undercooked items, and overall poor taste.
LC
Lisa Carey
Dec 21, 2025
1.0
Stopped in for a quick bite before heading to Linton. Turned into a 10-15 minute wait and leaving with no food! Workers were busy taking care of the drive thru orders and not taking care of the people who get out of there cars to come in. We watched our bag sit in the counter while several (at least 10) orders were filled for the drive thru. When someone finally decided to check and see if we needed anything he was told by the manager that they were taking care of the drive thru first! Not long after we heard that we asked for a refund. The same manager that told the employee that they were working on the drive thru orders first tried to tell us they take in orders as they get them. At this point I was beyond ticked so I said that's a lie because we just heard what you told him about taking care of the drive thru orders first. She did give us a refund but we lost our points we used and didn't get food! It is not right that you take care of the people in the drive thru and ignore the people inside!! We will not be back to your McDonalds. Treat people better than this!
TR
Tony Rotino
Dec 11, 2025
1.0
I was informed a McDonald’s employee not to talk to me through the drive-through that’s crazy
RD
Rhonda Dickey
Dec 2, 2025
5.0
Got 3 sandwiches here they was a little undercooked but Vanessa took down my name to come in the next day to get the 3 sandwiches replaced. Normally the food is good first time I've had any issue and it was corrected.
SH
Sarah Hartman
Aug 18, 2025
2.0
Ordered two sandwiches and they were both made incorrectly, they didn’t listen to what was said but just pulled two off the warmer. Price was expected and bathrooms decently clean.
JM
Jesse Marcelle
Aug 14, 2025
1.0
I swear the McDonalds in this town is the worst I’ve ever seen. Having kids you unfortunately become familiar with it and don’t have a lot of high expectations on food quality. However, this particular location has no concept the term fast food means it’s to be, indeed, fast food especially when you order ahead by 20 minutes and are trying to get a child to school. Add to it the time I ordered for my oldest during clinicals and the idiotic person at the counter argued with her saying she was at the wrong store because the receipt had the address as US 154 instead of Wolfe Street. Then when I called in to get a refund the manager tried to justify it by arguing the address on the app didn’t match the receipt. She ended up having to leave because she was going to be late and had no lunch. If that wasn’t bad enough, you have to expect to stop in the Walmart parking lot because inevitably the order is going to be wrong. Or there’s my favorite of them substituting crap you did NOT order because they were too lazy to actually prepare what you ordered. When I called in they no joke said “well we thought it would be okay.” Then you never know what the state of the food is going to be because they literally have no problem serving you hamburgers with meat that is clearly overcooked or even burned. If you are on the road drive past this place and stop in Vincennes.
What are the regular business hours for McDonald's in Sullivan, IN?
McDonald's in Sullivan, IN is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 9:30 PM, and on Friday and Saturday from 5:00 AM to 10:30 PM.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's in Sullivan offers a drive-thru service open daily from 5:00 AM to 11:00 PM.
How can I order McDonald's for delivery or pickup?
You can order through the McDonald's App available on iOS and Android or online at https://mcdonalds.order.online/business/-5579. They also offer curbside pickup.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 755 W State Road 154, Sullivan, IN 47882, USA.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Burger King, Subway, and Hardee's for more variety in dining.
Can I find gas stations near McDonald's for a quick fuel stop?
Yes, nearby gas stations include BP America, Sunoco, Marathon Gas, and Sullivan Smoke Shop which also offers convenience store items.
What nearby places could I visit before or after dining at McDonald's?
You can visit Walmart Sullivan for shopping, Sullivan Elks Golf Course for outdoor activities, or the Abundant Grace House of Prayer for community events.
Does this McDonald's offer any rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.