Mixed reviews on food quality; some customers enjoyed hot and fresh items, while others reported soggy or incorrect orders.
Customer Service
Staff friendliness received positive remarks, but there were complaints about rude service and order mistakes.
Drive-Thru Experience
Drive-thru service is often slow, with long wait times reported, but some customers appreciated the efficiency during busy periods.
Operational Hours
Frequent complaints about inconsistent closing times, with customers frustrated by early closures despite posted hours.
Ice Cream Consistency
Inconsistent quality of ice cream products, with some customers receiving melted or improperly made treats.
SS
Sunshine
Oct 11, 2025
1.0
The worst chicken strip basket I have ever had from this Dairy Queen. The strips was mushy, the fried was soggy with grease, the gravy was runny, and the toast was saturated with fake butter and nasty.... I chocked it down went through the drive thru I did not have time to go back and have them make it right.... the last 3 blizzards I have purchased at the dairy Queen has been half full and full of air.... sorry for the honest review
WH
William Hiatt
Oct 8, 2025
5.0
I had a great time my girlfriend na di came and got blizzards and she loved her triple fudge blizzard and I had the pumpkin pie blizzard . . . .just yum yum yum thank y'all!
WP
Warrior Prince
Aug 15, 2025
1.0
Gravy wasn’t even gravy just gravy flavored water. Asked for cheese curds instead of fries and got fries. Asked for a second gravy cup and didn’t get that either. Honestly surprised I even got my freaking tenders at this point. Lady at window was nice atleast
RT
Real Talk
Jul 24, 2025
1.0
Drive-through. Flamethrower with no bacon sent out. Also, I asked the girl at the drive-through window for a straw. She didn’t say a word to me but let the doors closed. So I assumed she would send out the straw when she sent out my burger. Drove off — realizing later no straw. And no bacon on my flamethrower.
TT
Timothy
Jun 13, 2025
5.0
Staff always friendly. Unlike other fast food places, when you dine in they bring the food to you. This makes the experience more enjoyable. I go there one or more times a week, and would like to encourage the staff to keep up the good work.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sullivan, IN?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Where is Dairy Queen Grill & Chill located in Sullivan?
It is located at 121 W Wolfe St, Sullivan, IN 47882-1055, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, it is family-friendly and offers booster seats, high chairs, wheelchair accessibility, seating including outdoor seating, restrooms, and welcomes children.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website or use the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, it offers a drive-thru service for convenient food pickup.
What nearby restaurants are close to Dairy Queen Grill & Chill where visitors can try other cuisines?
Nearby dining options include China Wok (Chinese cuisine), Joe's Pizza and Domino's Pizza, Henry Bobe's Trattoria (Italian), La Pachanga (Mexican), and several others for varied tastes.
Which nearby educational institutions are close to Dairy Queen Grill & Chill?
Sullivan Junior High School, Sullivan High School, and Inspiring Minds Preschool are located nearby, making the location suitable for families and local school visits.
Are there any nearby places where customers can take care of errands before or after visiting Dairy Queen Grill & Chill?
Yes, Casey's General Store offers convenience store items and fuel, UPS Authorized Shipping Provider handles shipping needs, and LibertyX Bitcoin ATM is available for digital currency transactions nearby.
Where can I find more information or stay updated about Dairy Queen Grill & Chill in Sullivan?
You can visit their website at Dairy Queen's official site or follow their Facebook page at 121 W Wolfe St, Sullivan, IN, and their Twitter handle @DairyQueen for updates and promotions.