Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
825 reviews
5 stars
288
4 stars
167
3 stars
128
2 stars
66
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, incorrect orders, and slow service, particularly during evening shifts.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly prepared items.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with overall negative experiences.
Cleanliness
While some noted cleanliness in the restaurant, others pointed out dirty tables and cluttered areas.
- JRJon Rumsfeld3 days ago2.0Food was was good. The service was kind of eh. Everyone in the restaurant hides behind that wall. You don't see a single person in there. Don't have any choice but to order on the kiosk or the app. No one ever greets you there's not even ketchup that you can get to in the dinning room. You can't even get your drink until after the person decides to appear and drop off your food. Don't even know what the point of having a register in there is no one is ever at it. Definitely don't feel this is a friendly place at all.
- THTravis HedrickDec 21, 20251.0Went in because my root beer tasted watery and was met with a sorry our root beer is out. Would be nice to know next time
- TETrap EmalDec 19, 20251.0literally only ever order a plain cheeseburger, the receipt on the bag and burger says in bold "ONLY AMERICAN CHEESE" 9 times out of ten, there is no cheese on my burger. I went through the drive through tonight and yet AGAIN i receive a plain cheeseburger with NO cheese. its ridiculous. I want to speak to your upper management as this location sucks at service and is even worse at fixing the issue
- EDE DavDec 13, 20251.0Rude people working there. Stopped today at drive thru at 1215 pm and the lady who took my gift cards didn’t want to give back my gift card that still had balance on it. When I asked, she just said I don’t know which one has still balance and gave me all back. First time dealing with such rudeness and ignorance since this place opened.
- EJEric JohnstonNov 15, 20251.0The drive thru cashier accidentally wiped out a 20% credit from the app. He first suggested I just pay more rather than try to fix the error. Irritating but no big deal... however then neither of the managers seemed to be trained in the app so it took ages to correct a simple issue.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9769 Wicker Ave, St. John, IN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
During what hours is delivery service available at this McDonald's?
Delivery is available from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What services does this McDonald's location offer?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options can I use at McDonald's on Wicker Ave?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Is there a mobile app available for ordering McDonald's from this location?
Yes, the McDonald's App is available on the Apple App Store and Google Play Store for easy mobile ordering.
Are there any nearby banks where I can stop by before or after visiting McDonald's?
Yes, nearby banks include BMO Bank N.A Branches, Fifth Third Bank, Centier Bank, BMO Harris Bank, Old National Bank, and First Midwest Bank.
What nearby grocery stores are close to this McDonald's?
The nearby grocery stores include Strack & Van Til, which also has a bakery section, and the St. John Farmers Market offering fresh fruits and vegetables.
Are there any local health centers or hospitals near McDonald's in St. John?
Nearby health centers include NorthShore Health Centers, Community Hospital Outpatient Center Physical Therapy, Healthy Kids Care, Community Care Center, Community Hospital Outpatient Centre Immediate Care, and Katrina Lee's women's health clinic.