Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
820 reviews
5 stars
288
4 stars
167
3 stars
128
2 stars
65
1 star
172
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders, with many customers reporting missing items or wrong meals.
Customer Service
Numerous reviews highlight poor customer service, including rude staff and unprofessional behavior from management.
Service Speed
Customers consistently mention slow service, particularly during busy hours, leading to long wait times.
Food Quality
Mixed feedback on food quality, with many reports of cold or stale food, and some customers expressing dissatisfaction with the freshness.
Cleanliness
While some reviews commend the cleanliness of the location, others note issues with dirty tables and cluttered areas.
- EJEric JohnstonNov 15, 20251.0The drive thru cashier accidentally wiped out a 20% credit from the app. He first suggested I just pay more rather than try to fix the error. Irritating but no big deal... however then neither of the managers seemed to be trained in the app so it took ages to correct a simple issue.
- GRGleason RhyneNov 11, 20253.0Very seldom do you get Hot fries
- CSCarol SzymanskiOct 19, 20251.0The St. John location DOES NOT get your order correct. Examples: I received a breakfast burrito meal with NO BURRITOS. When I returned for the burritos, I was not believed that they were missing. NO HASH browns with all meals. NO BIG BREAKFAST with HOTCAKES meal. When I pointed out that I did not receive the Big Breakfast Meal, the worker told me it was in the small bag. I asked how A MEAL ON A TRAY could fit in the small bag. She again said it was in there. When I forced her to check, she said "Oh" and did get me a Big Breakfast meal. If you are playing the Monopoly game, not getting food means also not getting your game pieces. DO NOT GO TO THE ST JOHN MCDONALD'S LOCATION.
- SSSamOct 13, 20251.0The most horrible, disgusting service I ever had. Employees acting like zombies at 11:00 am with zero energy. Couldn't get my food and had to cancel my order as a result because they were cleaning the ice cream machine, acting like it’s the only thing I ordered, and didn't offer any alternatives. Clearly didn’t want the business.
- MPMarya PleasantOct 3, 20251.0It takes a lot for me to leave a negative review, however, here we go. I'd love to call the manager unprofessional, but rude and incompetent are better words. Some people just shouldn't be management. I don't care that they made a mistake, but refusing to correct it and telling me that handling my order was a "waste of her time" is insane. I can't even review the food because it took 46 minutes to get my full order and my food was obviously cold. Steer clear of this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9769 Wicker Ave, St. John, IN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
During what hours is delivery service available at this McDonald's?
Delivery is available from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What services does this McDonald's location offer?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options can I use at McDonald's on Wicker Ave?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Is there a mobile app available for ordering McDonald's from this location?
Yes, the McDonald's App is available on the Apple App Store and Google Play Store for easy mobile ordering.
Are there any nearby banks where I can stop by before or after visiting McDonald's?
Yes, nearby banks include BMO Bank N.A Branches, Fifth Third Bank, Centier Bank, BMO Harris Bank, Old National Bank, and First Midwest Bank.
What nearby grocery stores are close to this McDonald's?
The nearby grocery stores include Strack & Van Til, which also has a bakery section, and the St. John Farmers Market offering fresh fruits and vegetables.
Are there any local health centers or hospitals near McDonald's in St. John?
Nearby health centers include NorthShore Health Centers, Community Hospital Outpatient Center Physical Therapy, Healthy Kids Care, Community Care Center, Community Hospital Outpatient Centre Immediate Care, and Katrina Lee's women's health clinic.