Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or stale food, with frequent complaints about missing items in orders.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues and staff training.
Positive Staff Experiences
A few customers highlighted friendly and helpful staff members, particularly during morning shifts.
Cleanliness
The restaurant was noted for being clean, although some areas like tables and chairs were reported as dirty.
BR
Ben Rakos
Feb 7, 2026
1.0
Awful if I could I would give it 0 its a Saturday afternoon just going to get mcdonald's with the kids got 2 happy meals and a cheeseburger plain for me and it took 15 minutes for them to get that order and when I got my order and there were no sauces and my cheese burger had everything on it and when I went inside they gave no apology or nothing 0 stars
TM
Tiffany McGill
Jan 16, 2026
5.0
I don’t know the guy’s name, but this manager in particular is very nice. He’s tall, slender, Caucasian and has glasses, and he always spoke to me whenever I had to pick up a DoorDash, or was ordering food for myself (unless he was extremely busy, which I understood). When he was still managing the Cedar Lake location, he was still the same person. He was also an excellent communicator, and even though there was a slight mixup with a smoothie order once, he would always make things right. Most of the reviews on here are basically complaints about the food, messed up orders, and the staff being rude, but not this one. I’ve never had a bad experience at any location he managed. He does an awesome job, and he’s cool. Wish I knew his name though, even though I think I overheard that his name is Boris, or something like that. I just hope that young man reads this, and in case he does, you’re a gem, and keep up the good work.
JR
Jon Rumsfeld
Jan 9, 2026
2.0
Food was was good. The service was kind of eh. Everyone in the restaurant hides behind that wall. You don't see a single person in there. Don't have any choice but to order on the kiosk or the app. No one ever greets you there's not even ketchup that you can get to in the dinning room. You can't even get your drink until after the person decides to appear and drop off your food. Don't even know what the point of having a register in there is no one is ever at it. Definitely don't feel this is a friendly place at all.
TH
Travis Hedrick
Dec 21, 2025
1.0
Went in because my root beer tasted watery and was met with a sorry our root beer is out. Would be nice to know next time
TE
Trap Emal
Dec 19, 2025
1.0
literally only ever order a plain cheeseburger, the receipt on the bag and burger says in bold "ONLY AMERICAN CHEESE" 9 times out of ten, there is no cheese on my burger. I went through the drive through tonight and yet AGAIN i receive a plain cheeseburger with NO cheese. its ridiculous. I want to speak to your upper management as this location sucks at service and is even worse at fixing the issue
What are the regular operating hours of McDonald's at 9769 Wicker Ave, St. John, IN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
During what hours is delivery service available at this McDonald's?
Delivery is available from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What services does this McDonald's location offer?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What payment options can I use at McDonald's on Wicker Ave?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Is there a mobile app available for ordering McDonald's from this location?
Yes, the McDonald's App is available on the Apple App Store and Google Play Store for easy mobile ordering.
Are there any nearby banks where I can stop by before or after visiting McDonald's?
Yes, nearby banks include BMO Bank N.A Branches, Fifth Third Bank, Centier Bank, BMO Harris Bank, Old National Bank, and First Midwest Bank.
What nearby grocery stores are close to this McDonald's?
The nearby grocery stores include Strack & Van Til, which also has a bakery section, and the St. John Farmers Market offering fresh fruits and vegetables.
Are there any local health centers or hospitals near McDonald's in St. John?
Nearby health centers include NorthShore Health Centers, Community Hospital Outpatient Center Physical Therapy, Healthy Kids Care, Community Care Center, Community Hospital Outpatient Centre Immediate Care, and Katrina Lee's women's health clinic.
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