Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally enjoyed the food, with specific praise for the roast beef sandwiches and mozzarella sticks, though there were complaints about cold or poorly made items.
Service Issues
Several reviews highlighted inconsistent service, including incorrect orders, slow wait times, and unfriendly staff experiences.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Staff Friendliness
While some reviews mentioned unfriendly staff, others praised individual employees for their kindness and excellent service.
Menu Changes
Customers expressed disappointment over the removal of popular items like potato cakes and the inconsistency in food offerings.
MK
Mark Kamp
Jan 3, 2026
5.0
Great food
IN
Ian Novak
Dec 6, 2025
1.0
The worker named Madonna called me a racial slur because I asked for some chiken on my sandwich she then hung up on me and didn’t finish the order if she is not fired I will bring up a lawsuit in court
LF
Lauren F
Nov 26, 2025
4.0
My sandwich was very underwhelming dry, and mostly tasteless. But my son's roast beef was amazing (his words). The mozz sticks were great and hot and cheese pull-y. They were understaffed, so took a bit longer than normal, but they were all nice and personable during the wait.
NK
Neal Klaeser
Oct 31, 2025
2.0
My and my wife at the Arby's in St. John Indiana on 10-30-25 and both of us got sick from eating the same crispy chicken sandwich. I'm guessing unclean facilities. I did see the whipped topping that they put on shakes just sitting on the counter when it should be refrigerated.
GJ
Greg J
Oct 25, 2025
5.0
Had a coupon for 4 regular arbies for $10.
Expected maybe half the meat because of the price, but the meat was stacked.
Excellent.
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